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CRM & AI Operations Specialist

Job

RemX

Jacksonville, FL (In Person)

$52,000 Salary, Full-Time

Posted 4 days ago (Updated 15 hours ago) • Actively hiring

Expires 7/14/2026

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Job Description

CRM & AI
Operations Specialist RemX - 3.2 Jacksonville, FL Job Details Temp-to-hire $24 - $26 an hour 14 hours ago Qualifications Performance dashboard reports Data integrity assurance Dashboard development Customer records maintenance Client onboarding Authorization controls implementation IT user and group management Data validation techniques Call center experience Spreadsheets AI tools proficiency Dashboard creation support Reporting and dashboarding tools Technical user customer support Salesforce Cloud Zendesk Data access controls implementation CRM system proficiency Access control management Entry level Excel data analysis Full Job Description We're seeking a detail-oriented, technically curious CRM Administrator to join a growing operations team. This entry-level to early-career role is ideal for someone interested in the intersection of technology, customer experience, and data. You'll serve as the first line of support for CRM users—troubleshooting issues, maintaining data accuracy, and supporting daily system operations. You'll also gain exposure to AI tools and automation in a fast-paced call center environment.
Schedule:
Mon-Fri, 8:00 AM-5:00
PM Type:
Contract-to-Hire Pay:
$24-$26/hour
Location:
Jacksonville, FL 32218
Key Responsibilities:
Provide first-level CRM support and troubleshooting Manage user setup, roles, and access Perform data audits to ensure accuracy Assist with reports and dashboards Monitor AI tools (chatbots, workflows) Support onboarding and CRM adoption Identify workflow improvements and partner with teams
Qualifications:
Experience with CRM systems (Salesforce, HubSpot, Zendesk) Basic reporting and Excel skills (pivot tables, formulas) Comfortable with technology and AI concepts 0-2+ years in CRM, operations, or support Call center or high-volume environment experience preferred
Core Skills:
Problem-solving and adaptability Professionalism in fast-paced settings Strong ownership and learning mindset Ability to follow processes while driving outcomes
CRM & AI
Operations Specialist