CRM Coordinator - Las Vegas

CRM Coordinator - Las Vegas Caesars Entertainment - 3.6 Las Vegas, NV Job Details Full-time 21 hours ago Qualifications Phone communication Typing Proofreading Excel data analysis Full Job Description CRM Coordinator - Las Vegas Las Vegas, NV, United States

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

As the CRM Journey Coordinator you will work closely with the CRM Manager to manage the Caesars CRM campaigns and drive retention through customized player journeys throughout the customer lifecycle to maximize customer retention.

HOW YOU WILL CREATE THE EXTRAORDINARY

Be hands-on in creating, segmenting, and launching remarketing journeys A/B or multivariant testing on various CRM journeys to establish which is the most effective Ensuring all CRM journeys comply with current best practices in the industry Responsible for audience segmentation

WHAT YOU WILL NEED

Bachelor's Degree required or relevant work experience 1-2 years' experience in Optimove is an asset Proficiency in Excel Analytical and data-driven mind Excellent communication, proofreading and organizational skills required Proficiency in coding language (HTML) is a plus, but not essential Knowledge of the gaming industry is a plus, but not essential Well organized, able to prioritize work for self and others Ability to multi-task and work within tight deadlines Efficient and confident communicator, strong collaboration and influencing skills Have energy and enthusiasm for a new challenge, and an ability to tackle complex regulatory environment Eagerness to define how this is done for a new business in the US Excited about the opportunity to launch and grow a significant business in a new sector

ADDITIONAL REQUIREMENTS

Must be 21 years of age or older Must be able to sit for extended periods of time Must be able to type for extended periods of time Must be able to talk on the phone for extended periods of time Must be able to write for extended periods of time Regular attendance in the office

ABOUT US

At Caesars Digital, We Don't Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence. We believe every Team Member should be treated like royalty because We Are All Caesars . This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers. From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it. Ready to make your mark on the Empire? Explore our open roles and discover how you can help shape the future of gaming. Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.