Marketing Client Experience Intern

LJB Inc. is seeking a motivated and detail-oriented summer intern to support our Marketing team. This internship is modeled after our Client Experience Manager (CXM) role and is designed to provide hands-on exposure to sales operations, market research, CRM data management, and client support within a national engineering firm. The intern will work directly alongside marketing and sales to gain real-world experience in a fast-paced, client-focused environment. The Marketing Client Experience Intern opportunity is a paid, full-time summer internship (10-12 weeks) in our Dayton, Ohio office. Candidates should be pursuing a degree in Business, Marketing, Communications, Engineering, or a related field.

Pay:

$18+ an hour

MARKETING CLIENT EXPERIENCE INTERN MAJOR DUTIES AND RESPONSIBILITIES

Sales Research:

Conduct market research to identify potential clients, industry trends, and competitive dynamics in the engineering sectorGather and analyze data on client demographics, preferences, and behaviors to support sales strategyAssist in preparing reports, summaries, and presentations for the sales team and leadershipCollaborate with the marketing team to develop and organize sales collateral

Data Analysis & Reporting:

Analyze sales data to track performance metrics and identify patterns or opportunitiesSupport compilation of data for sales forecasts, budgets, and performance reportsGenerate insights and recommendations based on data to support sales in decision-makingIdentify cross-selling and growth opportunities across client accounts

CRM & Sales Operations Support:

Maintain and update client and sales records in HubSpot CRMHelp stage client activities including scheduling next steps, logging activities, and drafting outreach emailsAssist in the preparation of sales documents such as proposals, quotes, and introductory materialsMonitor and help document leads generated by the Business Development team

Client Experience Support:

Support the sales team in delivering a seamless client experience from initial contact through project handoffCollect and summarize client feedback to surface improvement opportunities for sales and delivery teamsCoordinate and support execution of sales campaigns, events, and conference participation as needed

MARKETING CLIENT EXPERIENCE INTERN ESSENTIAL CREDENTIALS

Currently pursuing a Bachelor's degree in Business, Marketing, Communications, Engineering, or a related fieldStrong written and verbal communication skillsAnalytical mindset with comfort working in spreadsheets and data toolsDetail-oriented with strong organizational and time management skillsSelf-starter who thrives in a fast-paced, team-oriented environmentExperience with Microsoft Office Suite (Word, Excel, PowerPoint) required; CRM experience (e.g., HubSpot, Salesforce) a plus. LJB Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are valued, respected, and have the opportunity to succeed. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, marital status, or any other protected status under applicable law. If you are a self-starting individual who wishes to join an established team that believes in excellence in the workplace, this opportunity is for you.

Recruiters or staffing agencies:

LJB does not accept unsolicited resumes from recruitment agencies. Any resume submitted without a signed agreement will be considered the property of LJB, and no fees will be paid. Please direct all communications to the HR team.

Keywords:

Marketing Intern, Client Experience Intern, Dayton, OH