Job Description
CRM/Go-High-Level Specialist Walden Media Group Austin, TX Job Details Full-time $60,000 - $70,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Data integrity assurance Dashboard development Systems integration CSS Data migration Tooling Regulatory compliance Maintaining data pipelines Data integrity and documentation Data Architecture Design (Architecture design skills) Integration Platforms (Enterprise solutions) DNS Integration with Third-Party Services (system development) Sales pipeline management Facebook
JSON CRM
system proficiency Legal compliance Instagram Technical architecture Sales automation technologies Lead generation tracking HTML Full Job Description Position Overview Walden Media Group manages a growing network of franchise locations, and our tech stack runs on Go High Level. This role sits at the intersection of CRM architecture, automation engineering, and client-facing operations. You'll own the full dashboard lifecycle — from onboarding a new franchisee through go-live — and serve as the internal expert keeping our pipelines clean, our integrations healthy, and our workflows humming. This is not a "learn as you go" position. We need someone who has been inside GHL at a deep level and can audit, optimize, and build in week one. What You'll Own Dashboard Build & Management — Create, configure, and maintain GHL dashboards for multiple franchise locations on an ongoing basis. This is a daily, core responsibility. Workflow & Automation Architecture — Build, test, and optimize complex workflows, triggers, automated campaigns, pipelines, and snapshots within GHL. A2P / 10DLC
Compliance — Submit and manage 10DLC brand and campaign registration for franchisees. Handle all compliance requirements including Privacy Policy and Terms & Conditions setup. Funnel & Asset Creation — Set up GHL forms, redirect links, landing pages, and email/SMS templates. Configure domain setup and ensure proper brand registration. System Integrations — Connect GHL to third-party tools via Zapier, webhooks, and native integrations. Understand and work with JSON payloads and API data flows. Experience with Meta and Google integrations is a strong plus. Data Integrity & Migration — Manage CRM pipeline hygiene, lead tagging logic, data architecture, and support data migration as needed. You understand our reporting and can translate data into actionable insight. Franchisee Onboarding & Training — Coordinate the full dashboard creation workflow from business info collection through go-live. This is a customer success role, and will require phone calls, customer support, and hands on client management. Audit & Optimize — In week one, audit our current GHL setups across all locations and surface immediate opportunities for efficiency, consistency, and automation gains. Technical Skills Required Required:
2+ years hands-on GHL administration — funnels, workflows, automations, pipelines, snapshots, sub-accounts A2P 10DLC
registration — brand setup, campaign submission, compliance management API integrations — Webhooks, JSON payloads, and third-party data connections Domain configuration — DNS setup, subdomain management, redirect logic, and brand registration CRM data architecture — lead tagging logic, pipeline structuring, conditional routing, and data integrity Strong Plus:
Meta (Facebook/Instagram) & Google Ads integration — pixel setup, lead form sync, conversion tracking HTML/CSS
working knowledge — custom form styling, webhook configuration, landing page tweaks HubSpot, Salesforce, or equivalent enterprise CRM experience Who You Are You bring solutions, not questions. You're an executor who can scope a problem, propose an approach, and ship it without extensive hand-holding. You're obsessively detail-oriented. In CRM work, a misconfigured tag or missed compliance step has real downstream consequences. You catch those before they happen. You communicate clearly with non-technical franchise owners — translating what you've built, what's pending, and what they need to do in plain language. You're proactively organized across multiple concurrent accounts without dropping balls. You know how to prioritize in an agency-paced environment. You're comfortable on camera — conducting dashboard walkthroughs and onboarding trainings with franchisees is a regular part of this role. You have an Austin-area presence and can commute to our Downtown Austin office on a hybrid schedule. Prior agency or franchise experience is a meaningful differentiator. If you've managed multi-location GHL accounts or worked inside a marketing/CRM agency, we want to hear about it specifically. What Success Looks Like 30 Days — Full audit of existing GHL sub-accounts delivered. Compliance gaps (10DLC, Privacy Policy, T&C) identified and remediation underway. You've shadowed at least two franchisee onboardings and can run the next one independently. 60 Days — Standardized dashboard creation workflow documented and in use. At least one integration or automation improved based on your audit. Regular update cadence with the franchise team established. 90 Days — Operating as the go-to GHL expert internally. New franchisee onboarding is streamlined end-to-end. Reporting is consistent, pipelines are clean, and you're proactively flagging opportunities rather than waiting to be asked. Role Details Location:
720 Brazos St, Downtown Austin, TX (Hybrid) Job Type:
Full-Time Salary:
$60,000 - $70,000 based on experience Start Date:
Immediate Benefits & Perks Competitive base salary Health insurance/Dental insurance/ Vision insurance Paid time off and paid holidays Early employee advantage — be part of building something from the ground up with direct access to leadership and real influence on how this team grows How to Apply Send your resume and a brief note on your GHL experience — specifically, describe the most complex workflow or automation you've built and what problem it solved. Bonus points for sharing any GHL snapshots or examples of dashboards you've created. Applications without GHL-specific context will be deprioritized. Pay:
$60,000.00 - $70,000.00 per year Benefits:
Dental insurance Health insurance Paid time off Vision insurance Work Location:
Hybrid remote in Austin, TX 78701
