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Job Description
Job Title:
Product Analyst -
CIAM Location:
Remote Duration:
06
Months Top Skill Set:
Product experience in creating user stories, epics. Product experience in researching. Product experience in collecting and identifying data. CIAM experience writing user stories CIAM experience with researching Position Overview We are seeking a detail-oriented and analytical Product Analyst to support our team. The ideal candidate will play a critical role in gathering requirements, analyzing business processes, and ensuring a seamless integration of the CIAM solution across all relevant channels. Key Responsibilities Work closely with stakeholders to elicit, document, and validate business and technical requirements for the CIAM platform. Analyze existing authentication and authorization workflows and identify opportunities for improvement using the CIAM solution. Assist in mapping user journeys and defining use cases for login, registration, password management, and multi-factor authentication across all channels. Collaborate with project managers, developers, and QA teams to ensure requirements are accurately implemented and tested. Monitor and report on project progress, risks, and issues, ensuring timely resolution and escalation when necessary. Support user acceptance testing (UAT) and provide training and documentation to business users and support teams. Qualifications Bachelor's degree in Business, Information Systems, Computer Science, or related field. 2+ years of experience as a business or product analyst, preferably with identity management or digital authentication projects. Strong understanding of CIAM concepts, security protocols (OAuth, SAML, OpenID Connect), and digital channel integration. Understanding of Identity Provider (IdP) platforms, Multi-Factor Authentication (MFA) policy design, and adaptive/risk-based authentication strategies. Foundational working knowledge of Splunk and SQL for querying, analyzing, and reporting. Excellent analytical, communication, and problem-solving skills. Experience working in agile project environments is a plus.