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Customer Service & Marketing Associate
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CatholicShop.com
Satellite Beach, FL (In Person)
$43,680 Salary, Full-Time
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Job Description
Customer Service & Marketing Associate CatholicShop.com Satellite Beach, FL Job Details Part-time | Full-time $20 - $22 an hour 8 hours ago Benefits On-the-job training Flexible schedule Qualifications Live chat Vendor relationship building Customer returns handling Computer literacy E-commerce Bachelor's degree Newsletters (communication methods) Facebook Instagram Full Job Description CatholicShop.com , an online store (with a publishing arm and small film production company), is seeking a local candidate to assist our team with marketing, customer service, and day to day operations such as shipping and inventory at our new location in Satellite Beach, FL. •Please include an introduction or cover letter when you apply and tell us why you'd be the right fit for the job. Our company continues to grow, offering a unique opportunity for a multi-talented candidate. Some of the current day to day needs include: Inventory - Keeping various items stocked and monitored. Assisting with customer service via email, phone, and online chat. Contributing to the company's growth through promotional initiatives such as social media marketing, online promotions, email marketing, and more. Communicating with our vendors regarding our inventory needs and keep our inventory up to date and inline with our theirs. We'll count on the candidate to think creatively by implementing improvements to our system, adding and updating products to our site with direct assistance from our vendors and keeping an eye out for new and interesting products. This is a small but established and growing company, so this position may require multi-tasking during busier times, especially in regards to customer service and preparing orders to be picked up by our shipper. We will provide necessary training, but we'd like to find a candidate who has the initiative and vision to engage with and improve upon our systems and procedures. The main duties of this position include: Shipping shipping in-house items managing in-house inventory monitoring drop-shipped orders purchasing of in-house items processing returns keeping various office items stocked and monitored Products Assist our team to source new products Add or remove products to/from the site Maintain relationships with vendors General eCommerce Responsibilities Excellent written and verbal communication skills. Ability to multi-task is a must Assist in customer support Assist in order fulfillment and shipping Oversee website operations/security Assist in various office duties Social media marketing