Membership & Marketing Assistant

AMWA provides medical communicators with a welcoming, collaborative environment in which they can leverage meaningful connections, gain knowledge, share ideas, and solve problems. The Membership and Marketing Assistant provides critical support to the AMWA membership team and helps AMWA programs run smoothly for our valued members. The Assistant supports membership and marketing initiatives, data management projects, and other team efforts. In fulfilling these responsibilities, the Assistant interacts daily with AMWA's technology systems as well as engages directly with members, volunteers, and other staff. Areas of responsibility include

Member Services :

Provides high-quality customer support for AMWA's membership program, including acquisition, retention, and renewal activities and communications Marketing and Communication s: Supports outreach activities including drafting and proofreading member communications, social media posts, and webpages

Database and Systems :

Completes daily, weekly, and monthly record management tasks to ensure database integrity and system effectiveness

Administration:

Provides general operations and program administrative support As a small staff organization, AMWA supports a collaborative working environment and recognizes the importance of each position's value in meeting organizational goals. AMWA values excellence in communication. A detailed job description will be provided to selected candidates for review. Requirements/Qualifications Administrative and database experience, preferably within a nonprofit or association Strong skills using Excel to manage data and information in spreadsheets Excellent verbal and written communication skills with attention to details Comfortable with databases, data entry, and reporting Ability to prioritize and manage a workflow involving interruptions and multiple projects Customer service orientation and strong interpersonal skills Professional demeanor and ability to work in a team setting Experience with association management systems preferred BA/BS Degree preferred

Reporting Structure:

The Assistant reports to the COO and works closely with managers on the membership team.

Job Status :

The Assistant is a full-time position and is classified non-exempt (paid hourly).

Location :

The AMWA office is a hybrid workplace with a "remote-first" philosophy. This position requires a once weekly visit to the office in Gaithersburg, MD to complete certain admin tasks. Please submit a cover letter explaining interest for this position, along with a resume, upon application to srager@amwa.org.