Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Location:
On-site (Farmingdale, NY)
Type:
Full-Time (Mon-Fri 9:30am-5:30pm ET) About the Role EpigenTek is looking for a motivated candidate to support sales, marketing operations, customer communication, and general administrative tasks in the life sciences research products industry. This is an assistant-level role with training provided. Prior office, sales, marketing, customer service, or biotech experience is helpful but not required. The best fit is someone organized, proactive, comfortable with professional communication, and able to follow through on tasks consistently. Key Responsibilities Support customer communication, sales follow-up, and general account coordination. Assist with sales and marketing campaigns, promotions, social media updates, and lead organization. Maintain customer, prospect, campaign, and order-related records in internal systems. Help prepare quotes, customer responses, sales-related documentation, invoices, and basic bookkeeping records. Answer phone calls, respond to live chat inquiries, and help provide general customer service support. Assist with visitor screening, front desk coordination, and other general administrative tasks. Support vendor setup, procurement-related requests, customer ordering assistance, and invoicing follow-up. Help organize progress updates, open items, and follow-up tasks. Coordinate with sales, marketing, customer service, accounting, and operations staff as needed. What We Are Looking For Bachelor's degree in business, marketing, communications, biology, biotechnology, or a related field. Strong written communication skills. Organized, dependable, and detail-oriented. Comfortable sending professional emails and following up with customers or contacts. Proactive and willing to take initiative within a structured process. Able to learn technical product information, internal systems, and basic business processes. Comfortable with spreadsheets, online research, CRM tools, email platforms, and social media platforms. Experience using AI/GPT tools to improve productivity and workflow, while still applying independent judgment, logic, accuracy, and follow-through. Preferred Experience Internship, campus job, customer service, marketing, office, lab, social media, or sales-related experience. Interest in biotechnology, life sciences, research products, B2B sales, marketing, or customer success. Success in This Role Success will be measured by consistent follow-through, organized communication, accurate records, timely support of sales and marketing activities, and reliable progress on assigned growth-related tasks.
Pay:
$23.00 - $27.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance
