Manager Marketing In House

At Hilton Grand Vacations, the Marketing Manager In House leads a team that is central to the guest experience. The manager is responsible for guiding Marketing Representatives and Greeters as they engage with travelers, understand their travel interests, and introduce vacation ownership opportunities in a natural and engaging way. The role ensures the team consistently invites guests to attend presentations while crafting positive, memorable interactions throughout their stay. This is a fast‑paced, highly interactive environment where leadership, integrity, and consistency directly impact guest happiness and overall performance. The Marketing Manager leads In House marketing operations on property, partnering with Marketing and Sales leadership to drive efficiencies and increase revenue with a focus on on‑site Owners and Guests. This role is responsible for executing site initiatives, leading daily team operations, and ensuring marketing efforts support targeted sales and service goals. The position oversees staffing, scheduling, training, and performance management for the In House marketing team. The manager provides ongoing coaching and mentoring, conducts monthly performance reviews, monitors individual and team results, and reports performance outcomes to leadership. This includes evaluating programs, incentives, and staffing efficiency, and addressing performance issues in accordance with marketing policy and Human Resources guidelines.