Job Description
The Fleet Market Requirements - Fleet Sales Operations Manager is responsible for leading the fleet product planning and market requirements function across Chrysler, Jeep, Dodge, and Ram. This role ensures that fleet product offerings, specifications, and timing align with market demand, customer needs, and enterprise profitability, volume, and share objectives. This leader will drive the voice of the fleet customer across the organization, influencing product development, engineering, brand, and commercial teams to deliver competitive, customer-focused solutions that improve safety, productivity, efficiency, and sustainability. The ideal candidate is a strategic and execution-focused leader with deep automotive or fleet experience, strong cross-functional influence, and the ability to translate customer needs into actionable product and business outcomes.
Key Responsibilities:
Fleet Product Strategy and Market Requirements LeadershipLead the development and execution of fleet product requirements across all brands and segmentsRepresent the voice of the fleet customer across Commercial, Government, Rental, and Mobility channelsDrive alignment of fleet product strategy with long range planning (LRP), volume targets, and profitability objectivesIdentify and prioritize opportunities to enhance competitiveness through product, packaging, and feature improvementsPartner closely with Sales Operations to ensure product strategies translate into executable programs, order intake, and revenue realizationSupport prioritization of fleet opportunities across brands and segments to maximize volume, share, and profitability outcomesCode Guides, Product Launch, and Go-To-Market ExecutionLead fleet input, review, and validation of model year code guides across all brandsOversee development and approval of fleet-only options and packages (LPOs)Ensure accurate and timely communication of model year changes and What's New updatesLead fleet product content for go-to-market activities including launches, field presentations, FMC engagement, and key customer meetingsPartner with marketing to develop customer-facing product materials and positioningDevelop clear "Why Buy" messaging, competitive advantages, and product positioning to equip sales teams, FMCs, and dealers with compelling value propositions that drive customer engagement, conquest, and order conversionHead of Fleet Market Requirements - Fleet Sales OperationsEnsure code guides are delivered on time and aligned with VOIM, ordering systems, and downstream systems to enable timely order intake across all channelsMarket Intelligence and Competitive AnalysisAnalyze competitive products, trends, and emerging technologies with emphasis on ADAS, telematics, and alternative propulsionConsolidate and action feedback from field teams, customers, and industry eventsIdentify product gaps and opportunities to improve fleet share, conquest, and customer retentionProvide insights to support pricing, packaging, and feature strategyConvert competitive insights and market intelligence into actionable "Why Buy" messaging, differentiators, and sales enablement content to strengthen positioning and improve win rates across all fleet channelsIdentify and communicate competitive gaps that require pricing, incentive, or program actions in partnership with Sales Operations and FinanceProduct Development and Engineering AlignmentDefine fleet-specific product requirements and specifications across all vehicle linesServe as the primary escalation point with product development, engineering, and brand teamsInfluence product timing, content decisions, and prioritization to meet fleet needsEnsure alignment between product readiness, code guides, VOIM, and ordering systems to enable seamless order intake and executionEnsure closed-loop feedback from field performance, recalls, and customer experience is incorporated into future product improvementsCross-Functional Leadership and GovernanceLead engagement with key cross-functional teams including Brand, Engineering, Supply Chain, Finance, Marketing, and SalesRepresent fleet in critical forums including Decision Team Meetings, Launch Reviews, Code Guide Reviews, Monroney Reviews, COPS, and Program Management meetingsDrive accountability across teams to ensure product actions progress efficiently through approval, testing, and implementationSupport alignment with regulatory and compliance requirements impacting fleetAct as the escalation owner for fleet product gaps, timing risks, and cross-functional misalignment impacting sales executionDocumentation, Communication, and ReportingOversee development and communication of product bulletins and planning updates impacting fleetEnsure consistent and accurate communication of product changes across all stakeholdersLead preparation and delivery of executive-level product updates and presentationsSupport fleet leadership with insights on product readiness, risks, and opportunitiesTeam Leadership and Organizational ManagementLead, develop, and manage the Market Requirements team across Chrysler, Jeep, Dodge, Ram, and supporting rolesEstablish clear priorities, deliverables, and performance expectations for the teamDrive a culture of accountability, collaboration, and continuous improvementManage project timelines, deliverables, and cross-functional coordination Basic Qualifications:
Bachelor's degree in Business, Engineering, Marketing, or related field10+ years of experience in automotive, fleet, product planning, or related functionsProven experience working cross-functionally with product development, engineering, and commercial teamsStrong understanding of fleet sales channels including Commercial, Government, and RentalExperience with product planning... For full info follow application link. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
