Marketing Director

Marketing Director Dellwood Gardens Assisted Living and Memory Care - 3.4 Saint Paul, MN Job Details Full-time $32 - $35 an hour 4 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Long-term care regulations Regulatory compliance Working with geriatric patients Administrative experience High school diploma or GED Driver's License Team management Case management Organizational skills Clerical experience Geriatrics Full Job Description

COMPANY OVERVIEW

Dellwood Gardens Assisted Living is dedicated to providing high-quality senior care that is accessible and affordable for individuals from all cultural and economic backgrounds. Our mission is to inspire and empower our community while exceeding the needs and expectations of our residents. SUMMARY We are seeking a Marketing Director to join our team at Dellwood Gardens Assisted Living. In this role, you will be instrumental in developing and executing marketing strategies that promote our services and enhance our community presence. Your contributions will directly support our mission of providing exceptional care to seniors.

PRIMARY PURPOSE

To market and maintain census goals of Dellwood Gardens. Primary tasks include tours, community and public relations, identifying current resident needs, and providing resources for service coordination assessments, counseling, case management, educational and supportive services to residents in need of help to maintain census, independence and self-sufficiency.

QUALIFICATIONS

High School education/GED Four year degree in relevant field preferred. At least 2 years experience in similar position Valid MN Driver's License

OTHER SPECIALIZED KNOWLEDGE AND ABILITIES

This position requires the incumbent to have: Knowledge of federal, state, and local regulations and statues that pertain to assisted living. Expertise in working with senior resident populations. Excellent communication skills; written and verbal: to be able to read aloud, speak in front of groups and formulate ideas on paper. Organization skills. Able to work irregular hours, occasional weekends and evenings. Possess leadership/supervisory skills.

ESSENTIAL JOB FUNCTIONS & TASKS

Assist in maintaining optimal census of the AL. Continuously monitor and ensure the prompt response to residents. Track inquiries and referrals of applicants. Contact marketing sources to place advertisements as needed. Select, approve and certify residents in compliance with regulatory agencies and standards set by Dellwood Gardens. Develop and maintain waiting lists and/or interest list. Monitor and maintain ongoing knowledge and understanding of the internal and external markets affecting the census. Continuously maintain positive connections and relationships with neighborhood agencies, organizations and individuals to ensure optimal marketability. Assures residents maintain admission criteria, reassess and recommend alternative placement if necessary. Meet with and provide information to perspective residents. Follows through admission process with residents and assists them during transition period. Accept and process reservations deposits and enter new residents accounting systems. Upon discontinuation of services, process all needed information in a timely manner and pass on to other staff as needed. Provide office and administrative support. Retrieve phone messages and answer phones regularly, taking messages as needed. Type, as required, resident documentation, correspondence, contracts, memos and reports. Establish proper formatting techniques and grammar when typing documents. Maintain confidentiality of all material. Assist with program or meeting arrangements for special functions. Maintain resident files, apartment files, and appropriate documents as required by management both monthly and yearly. Keep Assisted Living Director informed and advised of needs and problems. Copy and fax materials as needed. Order and maintain office supplies inventory. Provide Resident services support and address needs for programs and services of a very challenging and diverse resident population. Make recommendations for financial, social, and personal needs of the residents. Be receptive to residents' questions, comments, complaints, and service requests taking prompt corrective action. Directs problems to the Assisted Living Director or Clinical Nurse Supervisor as needed. Take appropriate action in case of emergency. Inform residents of rights, responsibilities, policies and procedures. Support the efforts and activities of the residents, resident meetings and other resident groups. Recommend changes, improvements, new services and policies, etc. to the Assisted Living Director as are appropriate to ensure optimal, high quality operations. Respond to a wide variety of resident and family requests, needs, and situations and provide resources and options. Empower residents to make decisions for themselves to the greatest extent possible. Continuously assess residents' needs and strengths. Develop and implement policies, systems, programs and services that meet residents' needs and utilize their strengths to support and maintain their independence and create an optimal quality of life. Serve as a designated reporter (Vulnerable Adult Protection mandated reporter). Maintains, at all times, privacy and confidentiality of resident, resident's records and resident living environment. Participate and function effectively as a team member. Develop and maintain a positive working relationship with Assisted Living Director, Clinical Nurse Supervisor and other Dellwood Gardens staff including providing backup to other staff as needed. Articulate information regarding residents to the team. Provide work direction and training for interns or volunteers when needed. Provide proactive, constructive participation in staff meetings, committees, etc. Assists other departments with special events and family functions. Be compassionate and work with tact and ethical awareness. Be flexible and adaptable to changing situations. Responds appropriately to safety hazards, fire drills and other emergency situations. Reports injuries to self, residents or visitors immediately to Manager. Communicate regularly with the Manager to discuss problems and possible solutions. Assist with other duties as assigned. Complete essential paperwork. Prepare, record, submit and maintain accurate and timely correspondence and paperwork regarding resident data, billing information, and assessment/evaluations. Keep accurate marketing records and turn in information to the Manager monthly. Communicates and documents resident data to staff as needed. Responsible for operating with budget guidelines. Document as required.

Job Type:

Full-time Pay:

$32.00 - $35.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person