Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Head of Go To Market/GBS/Insurance
Job
Tata Consultancy Services Limited
New York, NY (In Person)
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
77
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
Head of Go To Market/GBS/Insurance
(BPS / Shared Services / GBS.AI Transformation)
Purpose of the Role
Drive new business creation and large deal sales for AI-led, end-to-end GBS / Shared Services transformation programs across Insurance clients—enabling intelligent, efficient, and customer-centric operating models across the insurance value chain.
Key Responsibilities
Business Development & Pipeline Creation
Act as a market maker/ Go-To-Market leader, originating demand and building a pipeline of large transformation deals across Insurance segments (Life, P&C, Specialty)
Develop and execute industry-specific sales strategies aligned to growth priorities
CXO Engagement & Relationship Ownership
Build and maintain deep relationships with senior stakeholders, including:
COO, CFO, CHRO
Head of GBS / Shared Services
Head of Claims, Head of Underwriting
Chief Customer Officer (CCO)
Position TCS as a trusted advisor for enterprise transformation
Consultative & Value-Based Selling
Sell integrated GBS / Shared Services, multi-tower transformation, including:
Policy administration operations
Claims operations and adjudication
Finance and actuarial support
Customer servicing and distribution
Strategic Sourcing & Procurement
Workforce / HRO Transformation
Apply a consultative selling approach:
Diagnose business and operational challenges
Shape transformation strategies
Align solutions to measurable business outcomes
End-to-End Deal Leadership
Own the full sales cycle:
Opportunity creation
Qualification and shaping
Proposal development
Commercial negotiation and closure
Lead large, complex, multi-year deal pursuits
Cross-Functional Orchestration
Collaborate across:
Transformation domain leaders
AI / analytics specialists
Delivery and solutioning teams
Bring together integrated TCS capabilities into a unified client value proposition
Industry & Market Leadership
Act as a thought leader in insurance operations transformation
Stay current on:
Claims transformation trends
AI in underwriting and fraud detection
Customer experience evolution
Represent TCS in industry forums and client advisory engagements
What Success Looks Like
Wins large, multi-tower insurance transformation deals (> $20M+ TCV)
Builds a strong pipeline aligned to revenue and growth targets
Establishes trusted advisor relationships across COO, Claims, CHRO, and GBS leadership
Drives measurable outcomes:
Reduced claims leakage
Improved loss ratios
Faster claims turnaround
Enhanced customer experience
Must-Have Experience
15+ years in Insurance sales across consulting, outsourcing, or transformation services
Proven success in:
Hunting and closing large deals
Managing complex enterprise sales cycles
Deep understanding of:
Claims lifecycle and adjudication
Policy administration
Underwriting support
Customer servicing
Strong relationships with CXO and GBS / Shared Services leadership
What Sets You Apart
Ability to sell end-to-end insurance value chain transformation