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Digital Product Lead

Job

The Brixton Group

Philadelphia, PA (In Person)

$161,200 Salary, Full-Time

Posted 4 days ago (Updated 15 hours ago) • Actively hiring

Expires 7/23/2026

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Job Description

Digital Product Lead at The Brixton Group Digital Product Lead at The Brixton Group in Philadelphia, Pennsylvania Posted in 1 day ago.
Type:
full-time
Job Description:
Duration :
6+ months
Compensation :
$70-85/hr W2
Location :
Philadelphia, PA (Hybrid on-site 1 day/week) Seeking a strategic Product Lead to drive the end-to-end Help & Support digital customer journey across web and mobile experiences. This role will drive product strategy, roadmap development, prioritization, and execution for a high-visibility CX initiative focused on transforming the digital customer journey.
Requirements:
7+ years of Product Management experience within digital products or customer-facing applications 5+ years owning product roadmaps, prioritization, and backlog strategy Experience leading complex end-to-end digital customer journeys across web and mobile platforms Strong experience partnering with UX, Design, Engineering, Analytics, and Operations teams Demonstrated success using customer research, NPS, CSAT, funnel analytics, or behavioral data to drive product decisions
Responsibilities:
Own the end-to-end Help & Support customer journey, including product strategy, roadmap development, and backlog prioritization Partner with UX, Engineering, Analytics, and Operations teams to deliver customer-focused digital experiences that improve NPS and self-service adoption Use customer feedback, behavioral data, and business metrics to prioritize investments and guide product decisions