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Product Strategy Director (Remote Opportunity)
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First American
Remote
$78,500 Salary, Full-Time
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Position range in Springfield, MO Metropolitan Statistical Area $51k•$106k Per Year Product Strategy Director (Remote Opportunity)
First American
What We DoThe Product Strategy Director will lead the identification, development, and execution of operational AI initiatives and emerging external product opportunities across the Lender Division. This role is responsible for driving strategic innovation that improves operational efficiency, enhances customer experiences, and creates scalable revenue-generating solutions.
This leader will work closely with sales, operations, legal, marketing, compliance, and executive leadership to evaluate market opportunities, define business requirements, and oversee the implementation of AI-enabled operational solutions and external-facing products. The ideal candidate combines strong operational strategy expertise with a practical understanding of generative AI capabilities, workflow automation, and go-to-market coordination.
This is a highly collaborative, non-technical leadership role focused on business strategy, operational transformation, new product development, and cross-functional execution.
What You'll DoOperational AI Strategy & ExecutionIdentify, prioritize, and lead operational AI initiatives that improve efficiency, scalability, productivity, and customer experience across the Lender Division.
Partner with operational leadership to evaluate workflows and identify opportunities for AI-enabled automation and optimization.
Support the implementation and operationalization of AI tools, including custom GPTs, workflow automation solutions, and AI-assisted business processes.
Develop business cases, operational frameworks, project roadmaps, success metrics, and implementation plans for AI initiatives.
Coordinate cross-functional execution of operational AI projects from concept through deployment and adoption.
Help establish governance standards, approval processes, and operational best practices related to AI usage and implementation.
External Product Opportunity DevelopmentIdentify and evaluate new external product opportunities aligned with customer needs, operational capabilities, and market demand.
Collaborate with sales and leadership teams to define product concepts, strategic positioning, and go-to-market priorities.
Lead discovery efforts to assess operational feasibility, customer value, revenue potential, and competitive differentiation.
Develop business requirements and strategic recommendations for new product initiatives and enhancements.
Partner with marketing, legal, and operational stakeholders to support launch readiness and product enablement activities.
Drive alignment between operational capabilities and external product strategy.
Business Requirements & Strategic CollaborationGather, document, and refine business requirements from sales, ...For full information see follow application link. First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Occupation:
General and Operations ManagersLocation:
Billings, MO•65610Job Type:
Full Time (30 Hours or More)Posted:
05/21/2026 Positions available: 1Source:
FileImport•First AmericanWeb Site:
MoJobsExpires:
07/19/2026 Job #:R056621MO
Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Work Onsite Full Time Schedule Full Time Job Description Help for Job Description. Opens a new window. Who We AreJoin a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE:
FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoThe Product Strategy Director will lead the identification, development, and execution of operational AI initiatives and emerging external product opportunities across the Lender Division. This role is responsible for driving strategic innovation that improves operational efficiency, enhances customer experiences, and creates scalable revenue-generating solutions.
This leader will work closely with sales, operations, legal, marketing, compliance, and executive leadership to evaluate market opportunities, define business requirements, and oversee the implementation of AI-enabled operational solutions and external-facing products. The ideal candidate combines strong operational strategy expertise with a practical understanding of generative AI capabilities, workflow automation, and go-to-market coordination.
This is a highly collaborative, non-technical leadership role focused on business strategy, operational transformation, new product development, and cross-functional execution.
What You'll DoOperational AI Strategy & ExecutionIdentify, prioritize, and lead operational AI initiatives that improve efficiency, scalability, productivity, and customer experience across the Lender Division.
Partner with operational leadership to evaluate workflows and identify opportunities for AI-enabled automation and optimization.
Support the implementation and operationalization of AI tools, including custom GPTs, workflow automation solutions, and AI-assisted business processes.
Develop business cases, operational frameworks, project roadmaps, success metrics, and implementation plans for AI initiatives.
Coordinate cross-functional execution of operational AI projects from concept through deployment and adoption.
Help establish governance standards, approval processes, and operational best practices related to AI usage and implementation.
External Product Opportunity DevelopmentIdentify and evaluate new external product opportunities aligned with customer needs, operational capabilities, and market demand.
Collaborate with sales and leadership teams to define product concepts, strategic positioning, and go-to-market priorities.
Lead discovery efforts to assess operational feasibility, customer value, revenue potential, and competitive differentiation.
Develop business requirements and strategic recommendations for new product initiatives and enhancements.
Partner with marketing, legal, and operational stakeholders to support launch readiness and product enablement activities.
Drive alignment between operational capabilities and external product strategy.
Business Requirements & Strategic CollaborationGather, document, and refine business requirements from sales, ...For full information see follow application link. First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.