Marketing and Content Manager

Marketing and Content Manager

MUSEUM OF GLASS

•2.7 Tacoma, WA Job Details Full-time $27•$30 an hour 3 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Qualifications Vendor relationship building Community relationship building

Full Job Description Position Range:

$27•$36.41 / hour

Hiring Range:

$27•$30 / hour

Our Mission:

To ignite creativity, fuel discovery, and enrich lives through glass and glassmaking The Museum Located in Tacoma, Washington, Museum of Glass is a premier contemporary art museum dedicated to glass and glassmaking in the West Coast's largest and most active museum glass studio. Opened in 2002, the Museum has established a reputation for hosting impactful and engaging artist residencies, organizing and exhibiting nationally traveling exhibitions, and creating unique programs for visitors, all while building a growing permanent collection chronicling the development of modern and contemporary glass. Based in the Pacific Northwest, a center of the Studio Glass movement, the Museum serves regional, national, and international audiences. The Museum's visitor-centered public programs, original exhibitions, and riveting glassmaking demonstrations have inspired and engaged over two million visitors from all 50 states and more than 75 countries. Museum of Glass is a member of the American Association of Museum Directors and was granted accreditation by the American Alliance of Museums, recognizing its commitment to excellence, accountability, high professional standards, and continued institutional improvement. At Museum of Glass, we promote a culture that values respect, equity, diversity, and inclusion. All Museum of Glass employees will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, gender, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, or prior protected activity. The Role Serious candidates for this role will include a cover letter addressed to hiring manager Tim Butler, Marketing and Communications Director. The Marketing and Content Manager plays a key role in developing strategic integrated marketing programs that leverage traditional and digital media to support exhibitions, programs, events, and Museum-wide initiatives. This role contributes to the development of the Museum's online presence across websites, social media accounts, email communications, and community calendars. The position collaborates with the Marketing and Communications Director and Senior Graphic Designer, leading content creation and copywriting for traditional and digital materials, including the Museum's social media accounts, email campaigns, member publication, blog, and website. Specific Job Functions Develop and produce compelling content for a variety of publications and collateral materials including social media, the website, email campaigns, online calendars, member outreach, marketing campaigns, and other marketing tactics. Work directly with Museum colleagues to stay informed on upcoming events and initiatives, shaping the messaging for visitors and the community. Develop and implement strategy for social media and manage vertical video content. Monitor social media analytics and KPIs. Assist in the development and implementation of marketing plans and content that engage with visitors and highlight exhibitions, Hot Shop, permanent collections, educational programming, store, café, private events, and the Museum overall. In coordination with other departments, plan special events, community outreach efforts, and promotions. Occasional needs for event staffing. Collaborate with marketing team members and other departments to develop and implement strategies to enhance the Museum's image, brand identity, and promote marketing initiatives. Actively engage in relevant community conversations and monitor the Museum's online presence, including Instagram and Facebook. Support the development and monitoring of budgets. Develop and oversee relationships with vendors and community partners. Track, monitor, and evaluate impact of initiatives. Prepare metrics reports to demonstrate results. Photography support for Museum events and content creation. Additional duties as assigned in support of the Museum Benefits Full-time staff benefits include: Comprehensive medical, dental, vision and long-term disability plans, effective on the first of the month following your start date Optional Flexible Spending Accounts for medical expenses and dependent care Eligible for 401(k) program after working 1,000 hours within one year, with the Museum currently contributing 4.5% of eligible wages for eligible employees Life / AD&D and Long-Term Disability Insurance Paid Time Off program that starts accruing at 24 days per year, plus 10 accrued sick days per year Bachelor's degree in business, marketing, communications, or related area of study from an accredited institution of higher learning, or equivalent experience. Minimum of three years' work experience in marketing or related field. Skills Excellent communication skills in English, both written and verbal with superior grammar and spelling, including the ability to produce compelling and concise content for online and traditional media. Proven project management and decision-making skills. Experience with software related to electronic communications, web content management and marketing automation systems including Squarespace, Shopify, and Mailchimp. Extensive experience using social media platforms, including Meta Business Suite and TikTok. Adept at creating social media video content and familiarity with commonly used equipment and programs.

Excellent interpersonal skills:

individual must be personable and diplomatic in working with diverse constituency and staff. Able to effectively represent the Museum at public events. Must be suited for a fast-paced, high-energy work environment and have strong organizational skills, including excellent attention to detail and accuracy. Ability to manage multiple projects at once, meet tight deadlines, and remain flexible to shifting demands and priorities Proficiency with office applications: MS Outlook, Word, Excel, and PowerPoint. Excellent communication skills in English, both written and verbal with superior grammar and spelling, including the ability to produce compelling and concise content for online and traditional media. Proven project management and decision-making skills. Experience with software related to electronic communications, web content management and marketing automation systems including Squarespace, Shopify, and Mailchimp. Extensive experience using social media platforms, including Meta Business Suite and TikTok. Adept at creating social media video content and familiarity with commonly used equipment and programs.

Excellent interpersonal skills:

individual must be personable and diplomatic in working with diverse constituency and staff. Able to effectively represent the Museum at public events. Must be suited for a fast-paced, high-energy work environment and have strong organizational skills, including excellent attention to detail and accuracy. Ability to manage multiple projects at once, meet tight deadlines, and remain flexible to shifting demands and priorities Proficiency with office applications: MS Outlook, Word, Excel, and PowerPoint. Nice to H ave Experience with Adobe Creative Suite, specifically InDesign and Photoshop, as well as Canva. Photography skills, including image editing and retouching Equity and Inclusion Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency, and an understanding of oppression and its impact Participate in intentional learning efforts, including events relating to understanding institutional racism and building cultural competency Peak Performer Commitments We care about our vision and know we are making a difference through our work We value individual contribution and the power of team We build relationships that drive desired results Essential Physical Skills Extensive use of computer throughout the workday. Sits, reaches, walks, climbs, and lifts intermittently throughout the workday so the requirements of this position can be fully met. The employee is required to visually or otherwise identify, observe and assess. Special vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Able to lift, push, pull, and move equipment, supplies, etc., of ten pounds. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions. Environmental Conditions Generally, in an office environment with occasional visits to external environments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. The employee will occasionally work on the Hot Shop floor, with exposure to mechanical, chemical and electrical hazards; subjected to fire/heat and may be exposed to fumes and odors. Occasional weekend and evening work will be required.