Leasing & Marketing Specialist I

GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our innovative living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description:

The Leasing and Marketing Specialist is the main point of contact for all prospects who visit, call or e-mail the property. The position oversees and embodies all aspects of the companys culture and customer service. The ideal team member will be a self-starter with a passion for connecting with our residents. The Leasing and Marketing Specialist will work closely with the General Manager to drive prospect traffic, assist in resident relations and provide knowledge of lease administration.

Responsibilities:

Develop professional, service-based relationships with our clients, resident and vendors, working to anticipate their needs and want as individualsFollow all fair housing standards in all mattersResponsible for opening and closing procedures of community spaces including clubhouse, fitness center, coffee bar, and community marketEffectively lease apartments responding to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community featuresManage and maintain all incoming leasing applicationsWork with General Manager and corporate marketing team to create a marketing plan including brochures, internet advertising, corporate housing, print, and mediaConduct market surveys on regular basisMaintain and track the turn and make ready processAssist with leasing and resident activities and branding of the overall communityEmbrace and assist with resident interactionsConduct daily follow up calls to residents to insure maintenance issues have been resolved.

Identify areas of need or concern on the property or in service as witnessed or learned from residentsMonitor and delegate the package tracking system to insure packages are safe and delivered expeditiouslyMaintain inventory of retail and community marketPerform other duties, as assigned by management

Characteristics and Qualifications:

Dynamic and energetic individual who is eager to be the face of our company, brand, and property in the markets that we serveAssociates degree preferred, High school diploma required 1-2 years experience in the apartment or leasing hospitality-- RequiredOutgoing, gregarious personality and a passion to serve; excellent written and verbal skillsActive knowledge of online Social Media and social presence avenuesExperience with Canva, Instagram, and/or FacebookPreferredExperience in Yardi or EntrataPreferred Strong organization and administrative abilities as well as excellent communication and people killsProficient in Microsoft Office applicationsThis position offers the following competitive benefits:

Health, Vision, and Dental Insurance for you and your dependentsPrescription Drug PlanEmployee Assistance ProgramShort-Term Disability & Long-Term Disability InsuranceGroup Life Insurance401(k) Program with Employer ContributionGenerous Paid Vacation, Sick Time and HolidaysPaid Parental LeaveDirect DepositCollegial Work EnvironmentTime off to VolunteerEmployee Referral ProgramVoluntary benefits GMH Associates, Inc. does not accept recruiting agency resumes. Please do not forward resumes to our employees. GMH Associates, Inc. is not responsible for any fees related to unsolicited resumes.

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Visit our new website https://www.gmhcommunities.com/GMH Associates, Inc. is an Equal Opportunity Employer#com123