Product Specialist

Product Specialist Polestar Scottsdale Scottsdale, AZ Job Details Full-time $16 - $17 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Gym membership Professional development assistance Flexible schedule Life insurance Referral program Qualifications Conducting community outreach projects Maintaining an organized workspace Guest relations Greeting customers Driver's License Driving Product demos CRM system proficiency Clean workspace maintenance Communication skills Consultative selling Entry level Under 1 year Mobile devices Full Job Description The Polestar Product Knowledge Associate is the Polestar brand expert on the showroom floor. This role focuses on educating customers about electric vehicle technology, Polestar products, features, and sustainability—without traditional high-pressure sales tactics. You'll guide guests through the discovery process, product demonstrations, and digital purchasing journey while representing the Polestar brand with professionalism and enthusiasm. Key Responsibilities Deliver an exceptional, welcoming in-store experience for all guests Serve as a Polestar product expert on vehicle features, technology, performance, charging, and sustainability Conduct vehicle walkarounds, demonstrations, and test drives Assist customers through Polestar's digital ordering process Maintain up-to-date product knowledge through training and certifications Support events, brand activations, and community outreach initiatives Collaborate with the broader team to ensure smooth customer handoffs and follow-ups Maintain a clean, modern showroom environment aligned with Polestar brand standards Qualifications Strong communication and interpersonal skills Passion for electric vehicles, automotive technology, and sustainability Customer-focused mindset with a consultative approach Ability to learn and explain technical information clearly and confidently Comfort using digital tools, tablets, and CRM systems Reliable, punctual, and professional demeanor Prior automotive, retail, hospitality, or technology experience preferred (but not required) Valid Arizona driver's license with a clean driving record What We Offer Competitive compensation Comprehensive training and Polestar certification Growth opportunities within a family-owned organization Modern, premium work environment Supportive team culture with a focus on work-life balance Opportunity to represent one of the most innovative EV brands in the world Equal Employment Opportunity We are an Equal Opportunity Employer and comply with Arizona state and federal employment laws. Employment decisions are made without regard to race, color, religion, sex, pregnancy, age, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other protected status under applicable law.

Pay:

$16.00 - $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Gym membership Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Vision insurance

Work Location:

In person