Product Specialist

Product Specialist Hartford, CT Job Details 3 hours ago Qualifications Bachelor's degree in mechanical engineering Customer communication Pricing Sales revenue Forecasting Industrial automation Sales proposal development Bachelor's degree in electrical engineering Technical documentation Safety regulations Engineering Equipment installation Competitive analysis Mechanical Engineering Sales training Equipment troubleshooting Electrical engineering 3 years Technical solutions implementation Key Performance Indicators Programmable logic controllers Bachelor's degree in engineering Post-sales client support Bachelor's degree Content development Project implementation Supervisory control and data acquisition (SCADA) Sales pipeline management Technical skills instruction Technical troubleshooting support Training & development Full Job Description iAutomation, a full-service automation company, developing robotic solutions and offering design, engineering, and integration (DE&I) services, product support, and production services, has an immediate opening for an Industrial Drives & Plant Solutions Product Specialist . The Industrial Drives & Plant Solutions Product Specialist is responsible for supporting the full lifecycle of industrial drive systems and plant solutions, from product selection and application engineering through on-site startup and commissioning. Provides technical expertise on variable frequency drives (VFDs), motor control systems, and integrated plant automation solutions to ensure optimal performance, reliability, and efficiency. Acts as a key liaison between engineering, sales, and application teams, delivering customized solutions that meet customer requirements and industry standards. Leads on-site installation support, system integration, troubleshooting, and startup activities, ensuring successful commissioning and customer satisfaction. Supports customers and internal teams with product training, technical documentation, and after-sales support, while identifying opportunities for system improvements and upgrades within industrial environments such as manufacturing, processing, and utilities. Key Responsibilities Provide technical expertise in the selection, application, and configuration of industrial drives (VFDs), motor control systems, and plant-wide automation solutions. Support pre-sales activities by reviewing customer specifications, developing technical proposals, and recommending optimized drive and system solutions. Lead and execute on-site startup, commissioning, and validation of drives and integrated plant systems. Perform system integration with PLCs, SCADA, and other automation platforms to ensure seamless plant operation. Troubleshoot and resolve technical issues during installation, commissioning, and post-startup phases. Collaborate with engineering, sales, and service teams to deliver complete, customer-focused solutions. Conduct site assessments and audits to identify opportunities for system optimization, energy savings, and performance improvements. Develop and maintain technical documentation, including manuals, reports, and commissioning records. Ensure compliance with industry standards, safety regulations, and company quality procedures during all project phases. Support after-sales service activities, including upgrades, retrofits, and maintenance planning. Act as the primary technical point of contact for customers during project execution and startup activities. Maintain deep knowledge of key vendor platforms (e.g., Siemens, Rockwell, ABB, etc.) Monitor market trends, competitive landscape, and emerging technologies Internal Enablement & Training Provide technical training and guidance to customers, operators, and internal teams on products and system operation Develop technical content, sales tools, and application guides Support onboarding and continuous development of sales teams Operational & Commercial Support Assist with forecasting, pipeline development, and revenue tracking Support pricing strategies, margin optimization, and vendor alignment Partner cross-functionally with operations, supply chain, and leadership teams Travel Requirements Travel Requirements Up to 50% travel, combination of local and overnight Qualifications Education & Experience Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field (or equivalent experience) 3-7+ years of experience in industrial automation, drives, motion control, or related field Experience in a distribution, system integration, or OEM environment preferred Technical Expertise Strong knowledge of: Variable Frequency Drives (VFDs) Servo systems and motion control PLC integration and industrial networks Motor control and power distribution concepts Experience with plant-level automation solutions and system architecture is a plus Skills & Competencies Strong customer-facing and communication skills Ability to translate technical solutions into business value Problem-solving mindset with strong application engineering capability Commercial acumen with ability to support sales growth and margin targets Ability to manage multiple priorities in a fast-paced environment Key Performance Indicators (KPIs) Revenue growth within drives and plant solutions portfolio Gross margin performance Technical win rate / conversion of opportunities Customer satisfaction and retention Internal training effectiveness and adoption Email resumes to Marna Perkins at . Principals ONLY - No Third-Party Recruiters iAutomation Supports Equal Opportunity Employment & Diversity.