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BI Analyst (Adobe CJA)

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TechVirtue LLC

Malvern, PA (In Person)

Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 7/20/2026

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Job Description

Job Title:
BI Analyst (Adobe CJA)
Location:
Malvern, PA Duration:
Longterm Responsibilities Data & Platform Ownership Work on Adobe Experience Platform (AEP) as the foundation for CJA, Integrate and unify data across web, mobile, email, contact center, and offline channels. Ensure accurate identity stitching (person-level profiles) across datasets Analytics & Insight Generation Build and maintain metrics, dimensions, and calculated fields Develop cross-channel journey analysis (not just channel-specific reporting) Enable self-service analytics for business users via no-code UI Customer Journey & Personalization Analyze end-to-end journeys to identify: Drop-offs Conversion drivers Engagement patterns Support real-time segmentation and audience activation Partner with tools like: Adobe Journey Optimizer (AJO) CDP for personalization use cases Stakeholder & Program Collaboration Partner with: Marketing Product Data engineering Translate business requirements into analytics solutions Enable adoption through training, governance, and documentation Core Skills & Qualifications Qualifications Adobe Customer Journey Analytics (CJA) Adobe Experience Platform (AEP) Data modeling, schema design, identity resolution SQL / data querying Analytics / Business Digital analytics (web + omnichannel journeys) Experimentation & campaign analysis KPI definition and measurement strategy Soft Skills Strong stakeholder communication (exec storytelling) Cross-functional collaboration Ability to simplify complex data into insights