Launch Leader

Launch Leader Unleashed Brands - 3.0 Bedford, TX Job Details 19 hours ago Benefits Paid parental leave Health savings account Paid holidays Health insurance Dental insurance Paid time off Parental leave Vision insurance 401(k) matching Qualifications Revenue growth Cash flow management Performance dashboards Microsoft Excel Client onboarding Operations management Marketing Risk mitigation strategy implementation Marketing strategy development Bachelor's degree in business administration Bachelor's degree in marketing Bachelor's degree Mentoring Profit & Loss statement Business Administration CRM system proficiency Productivity software Training & development Business coaching Benchmarking Senior level Training Cross-functional collaboration Business Escalation handling Profit and loss analysis Financial acumen Data-driven decision making Communication skills Technical Proficiency Full Job Description Franchise Launch Leader - Class 101 & Snapology Job Summary You are a performance-driven leader who thrives on measurable results. You'll serve as the dedicated coach for new franchisees across Class 101 and Snapology—from pre-opening through their first two years—with a clear goal: get every location to monthly breakeven no later than month six. You're comfortable flexing between two distinct business models: Class 101's consultative, small-team college planning model and Snapology's multi-channel STEM enrichment model. You tailor playbooks to each brand while holding a consistent standard for revenue growth, profitability, and customer satisfaction.

Responsibilities:

Drive each new franchise location—across both Class 101 and Snapology—to breakeven within six months of opening and sustained profitability by the end of year one; Deliver measurable improvements in franchisee revenue, profitability, and customer satisfaction across your dual-brand portfolio; Identify underperforming centers early and implement action plans that improve results within 90 days; Consistently meet or exceed system-wide KPIs tied to franchisee growth, operational compliance, and customer satisfaction for both brands.

Franchisee Onboarding:

Lead initial training and onboarding for new franchisees on the franchise system, operational guidelines, and brand standards specific to each concept.

Pre-Opening & Launch Guidance:

Ensure all pre-launch milestones are met, including system and vendor setup, goal setting, marketing planning, and staffing.

Readiness Assessments:

Evaluate each franchisee's operational and financial readiness prior to launch and close gaps before opening.

Milestone-Based Success Plans:

Manage individualized 12-month coaching roadmaps with 30/60/90/180-day checkpoints tied to breakeven and profitability. Intensive Operational Coaching (Months 1-6): Deliver daily to weekly hands-on coaching during the critical first three months post-opening.

Data-Driven Coaching:

Review performance dashboards and financials to diagnose issues, benchmark performance within each brand cohort, and drive accountability.

Cross-Functional Coordination:

Partner with Training, Marketing, and Operations across both brands to ensure franchisees have the tools and vendor support to execute.

Accountability & Escalation:

Hold franchisees to clear performance expectations, implement structured recovery plans, and escalate persistent issues to brand leadership.

Problem Solving & Risk Mitigation:

Identify operational or financial challenges early and work with franchisees on solutions.

Relationship Management:

Serve as the primary point of contact and resource for new franchisees during their launch phase.

Skills/Qualifications:

Education:

Bachelor's degree in Business Administration, Marketing, Management, or a related field.

Experience:

1-3 years in business coaching, operations management, or a similar role, with a track record of guiding new businesses through launch and early growth. Franchise experience highly preferred; multi-brand or multi-concept experience a strong plus.

Communication:

Clear, actionable verbal and written communication.

Financial Acumen:

Strong command of P&L and cash flow management, with the ability to teach others to hit financial targets—especially breakeven.

Operational Excellence:

Working knowledge of small business operations across service-based models: sales, marketing, staffing, scheduling, and customer service.

Coaching & Mentoring:

Proven ability to educate, motivate, and empower business owners, adapting style to individual needs and different brand models.

Problem-Solving:

Analytical and proactive.

Technical Proficiency:

Proficient in Microsoft Office (especially Excel) and comfortable with CRM and business software. Perks Paid bi-weekly Company Paid Holidays Flexible Paid Time Off Paid Parental Leave Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions Competitive 401(k) Program with employer matching contributions Daily dress code of "business casual" A positive work environment And much, much more Company Description Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 1,300 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit www.unleashedbrands.com. Unleashed Brands is headquartered in the Dallas/Fort Worth Metroplex. Commitment to Equal Opportunity Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. ADA Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Unleashed Brands is proud to be an equal-opportunity employer.