Job Description
Product Manager, AppleCare, Retail Technology Apple 3.7 ( ) Cupertino, CA Why you should apply for a job to
Apple :
Ranked as one of the 66% say women are treated fairly and equally to men 66% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy. Apple University creates classes, seminars, and tools to help employees understand Apple's culture, organization, and values. Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year. # 200652923-0836 Position summary ind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. Description Come shape the technology that powers Apple Retail's world-class customer experience. As a Product Manager, you'll partner across all of Apple to deliver Retail solutions spanning subscriptions, payments, and personalization - technology that delights customers and empowers store teams globally. Bring your expertise in product management and technical delivery to drive high-impact projects in a fast-paced, collaborative environment. Join a diverse team where your vision transforms how millions experience Apple. As a Product Manager on our team, you'll be a part of a diverse and supportive team that ensures our technology fulfills Apple's vision of enabling employees to deliver the best retail experience in the world. Partnering with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business processes in our stores. ","responsibilities":"Design solutions supporting large cross-functional business initiatives that impact many systems. Represent the interests of business and technology through the design, development, and deployment of new technology and systems. Ensure coordination of funding, release schedules, communicate status, issue resolution, resource alignment, and quality standards are met. Collaborate with business partners and engineering teams to identify, mobilize, and execute solutions leading to design reviews, feature prioritization, and negotiating features to meet release schedules. Establish product roadmaps for systems or a portfolio of systems supporting a business operation. Preferred Qualifications Experience with subscriptions, services, customer personalization, and recommendations. Experience in payments processing and digital wallets in retail POS applications. Experience planning, managing, and leading sophisticated technology projects in a high-paced, constantly evolving work environment, leading the team through issue resolution throughout the entire development lifecycle. Experience using Agile development methodologies and familiarity using JIRA/Confluence to document business requirements, prioritizing work into Epics, User Stories, and writing Acceptance Criteria. Expertise writing detailed business requirements intended for software engineering and UI/UX design. Experience delivering global enterprise-level employee and consumer-facing mobile and web applications, familiarity with user experience and interactive design success methodologies. Demonstrate an ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions. Experience planning and leading software release cycles. Specific success prioritizing features, coordinating schedules across platforms, coordinating user testing, and communication with partners on roadmaps, delivery status, and change management details. Minimum 7+ years in similar disciplines such as Program Management, Strategy, or Engineering Demonstrates Apple's values of inclusion and diversity in daily activities. Minimum Qualifications Bachelors Degree in relevant field 7+ years of Product Management with a consumer products, retail, or SaaS company. Experience working with engineering teams to ideate, mobilize, and deliver tools and technology that align with business and customer experience goals. Expertise writing detailed business requirements intended for software engineering and UI/UX design. Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $172,100 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note:
Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Why you should apply for a job to Apple :
Ranked as one of the 66% say women are treated fairly and equally to men 66% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews Company commitment that women earn the same as men performing similar work includes no salary history disclosure policy. Apple University creates classes, seminars, and tools to help employees understand Apple's culture, organization, and values. Whether you donate time or money, Apple will match charitable contributions up to $10,000 a year.
