Job Description
Sr. Manager, Fraud Analytics and Dealer Monitoring Hyundai Capital America - 3.2 Irvine, CA Job Details Full-time $144,000 - $223,200 a year 2 hours ago Benefits Paid parental leave Health savings account Disability insurance Health insurance Dental insurance Paid time off Parental leave Vision insurance 401(k) matching Volunteer time off Life insurance Qualifications Data analysis reporting Writing skills Managing data teams Reporting and dashboarding tools Bachelor's degree Data-driven problem-solving Research findings presentation Project leadership Model evaluation Cross-functional communication Senior leadership Full Job Description Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: Medical, dental, and vision plans with no-cost and low-cost options Annual employer HSA contribution 401(k) matching and immediate vesting Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o Associate / Sr.
Associate:
$350 o Manager / Sr. Manager:
$600 o Director:
$800 o Executive Director:
$900 o VP or Above:
$1,000 100% employer-paid life and disability insurance No-cost health and wellbeing programs, including a gym benefit Six weeks of paid parental leave Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Sr. Manager, Fraud Analytics and Dealer Monitoring is responsible for developing, leading, and continuously enhancing enterprise fraud analytics and dealer monitoring capabilities across the full fraud lifecycle—prevention, detection, investigation support, and control optimization. This role designs and governs a comprehensive dealer performance and risk monitoring framework, establishes early warning indicators and escalation protocols, and delivers executive-ready dashboards, reporting, and insights spanning credit performance, booking quality, funding exceptions, policy adherence, confirmed fraud, and loss outcomes. Partnering closely with Sales, Consumer Credit/Origination, Servicing, Compliance, Investigations, Digital/Data teams, and OEM stakeholders, this role translates complex, multi-source signals into actionable strategies that reduce fraud and repurchase exposure, improve time-to-detect, and strengthen dealer network health. This role also measures control effectiveness (e.g., hit rates, false positives, model/rule drift, and prevented loss estimates), drives continuous tuning and emerging-scheme response, and mentors an analytics team to deliver scalable, data-driven solutions using modern analytics and AI/ML where appropriate. What You Will Do 1. Analytics & Insights Lead the development, prioritization, and socialization of fraud-prevention insights that connect dealer behaviors to downstream outcomes (e.g., early default, loss severity, repurchase exposure), enabling earlier intervention and measurable risk reduction. Oversee and drive the creation of executive-ready analytics, reporting, and compelling, evidence-based narratives for leadership and field teams by synthesizing signals across underwriting, funding, servicing, and investigations into "what happened, why it happened, and what to do next" storylines. Incorporate investigation, servicing, and other multi-source risk signals into analytics deliverables to strengthen fraud detection, support case triage, and improve decision-making. Measure and communicate effectiveness of fraud controls and monitoring enhancements (hit rates, false positives, time-to-detect, prevented loss estimates), and drive continuous tuning based on observed drift and emerging schemes. Partners with Digital/Data teams to advance scalable fraud analytics capabilities and support the use of modern analytics, machine learning, and AI where appropriate. 2. Dealer Performance & Risk Monitoring Design, implement, and oversee a comprehensive dealer monitoring framework covering credit performance, fraud risk, operational risk, compliance, and profitability. Establish early warning indicators (EWIs) and escalation protocols to proactively identify dealers exhibiting adverse trends or emerging risks, including: Emerging fraud schemes Abnormal booking patterns Funding exception trends Brand-specific and cross-brand shifts in fraud typologies, dealer concentration, or customer behavior. Performance gaps or drift in fraud models, rules, and vendor scores. Guide the team in developing dealer risk segmentation dashboards and monitoring routines that support governance, escalation, and decision-making, leveraging large data sets and emerging technologies such as machine learning and AI. Monitor dealer-level and portfolio-level performance across key metrics including delinquency, losses, booking quality, funding exceptions, confirmed fraud, and policy adherence. 3. Cross-Functional Collaboration Partner with Sales, Dealer Development, Consumer Credit/Origination, Servicing, Compliance, Investigations, and Digital/Data teams to strengthen fraud detection, case support, control design, and dealer monitoring effectiveness. Act as a thought partner to business and field partners, balancing risk management with growth, portfolio performance, and dealer relationship objectives. Support dealer lifecycle decisions including onboarding, tiering, reclassification, remediation, and exit strategies. Represent the fraud analytics and dealer monitoring function in cross-functional forums and present findings and recommendations to senior leadership and key stakeholders. Act as a thought partner to Field Sales and Dealer Development teams, balancing risk management with growth and dealer relationship objectives Support dealer lifecycle decisions including onboarding, tiering, reclassification, remediation, and exit strategies. Partner with Consumer Credit and Origination teams to evaluate the impact of dealer behavior on portfolio performance and policy effectiveness. 4. Leadership & Talent Development Lead, mentor, and develop a team of analytics professionals Foster a culture of continuous improvement, analytical rigor, and business partnership Set clear goals, performance metrics, and development plans for team members Qualifications Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for: Medical, dental, and vision plans with no-cost and low-cost options Annual employer HSA contribution 401(k) matching and immediate vesting Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o Associate / Sr. Associate:
$350 o Manager / Sr. Manager:
$600 o Director:
$800 o Executive Director:
$900 o VP or Above:
$1,000 100% employer-paid life and disability insurance No-cost health and wellbeing programs, including a gym benefit Six weeks of paid parental leave Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect The Sr. Manager, Fraud Analytics and Dealer Monitoring is responsible for developing, leading, and continuously enhancing enterprise fraud analytics and dealer monitoring capabilities across the full fraud lifecycle—prevention, detection, investigation support, and control optimization. This role designs and governs a comprehensive dealer performance and risk monitoring framework, establishes early warning indicators and escalation protocols, and delivers executive-ready dashboards, reporting, and insights spanning credit performance, booking quality, funding exceptions, policy adherence, confirmed fraud, and loss outcomes. Partnering closely with Sales, Consumer Credit/Origination, Servicing, Compliance, Investigations, Digital/Data teams, and OEM stakeholders, this role translates complex, multi-source signals into actionable strategies that reduce fraud and repurchase exposure, improve time-to-detect, and strengthen dealer network health. This role also measures control effectiveness (e.g., hit rates, false positives, model/rule drift, and prevented loss estimates), drives continuous tuning and emerging-scheme response, and mentors an analytics team to deliver scalable, data-driven solutions using modern analytics and AI/ML where appropriate. What You Will Do 1. Analytics & Insights Lead the development, prioritization, and socialization of fraud-prevention insights that connect dealer behaviors to downstream outcomes (e.g., early default, loss severity, repurchase exposure), enabling earlier intervention and measurable risk reduction. Oversee and drive the creation of executive-ready analytics, reporting, and compelling, evidence-based narratives for leadership and field teams by synthesizing signals across underwriting, funding, servicing, and investigations into "what happened, why it happened, and what to do next" storylines. Incorporate investigation, servicing, and other multi-source risk signals into analytics deliverables to strengthen fraud detection, support case triage, and improve decision-making. Measure and communicate effectiveness of fraud controls and monitoring enhancements (hit rates, false positives, time-to-detect, prevented loss estimates), and drive continuous tuning based on observed drift and emerging schemes. Partners with Digital/Data teams to advance scalable fraud analytics capabilities and support the use of modern analytics, machine learning, and AI where appropriate. 2. Dealer Performance & Risk Monitoring Design, implement, and oversee a comprehensive dealer monitoring framework covering credit performance, fraud risk, operational risk, compliance, and profitability. Establish early warning indicators (EWIs) and escalation protocols to proactively identify dealers exhibiting adverse trends or emerging risks, including: Emerging fraud schemes Abnormal booking patterns Funding exception trends Brand-specific and cross-brand shifts in fraud typologies, dealer concentration, or customer behavior. Performance gaps or drift in fraud models, rules, and vendor scores. Guide the team in developing dealer risk segmentation dashboards and monitoring routines that support governance, escalation, and decision-making, leveraging large data sets and emerging technologies such as machine learning and AI. Monitor dealer-level and portfolio-level performance across key metrics including delinquency, losses, booking quality, funding exceptions, confirmed fraud, and policy adherence. 3. Cross-Functional Collaboration Partner with Sales, Dealer Development, Consumer Credit/Origination, Servicing, Compliance, Investigations, and Digital/Data teams to strengthen fraud detection, case support, control design, and dealer monitoring effectiveness. Act as a thought partner to business and field partners, balancing risk management with growth, portfolio performance, and dealer relationship objectives. Support dealer lifecycle decisions including onboarding, tiering, reclassification, remediation, and exit strategies. Represent the fraud analytics and dealer monitoring function in cross-functional forums and present findings and recommendations to senior leadership and key stakeholders. Act as a thought partner to Field Sales and Dealer Development teams, balancing risk management with growth and dealer relationship objectives Support dealer lifecycle decisions including onboarding, tiering, reclassification, remediation, and exit strategies. Partner with Consumer Credit and Origination teams to evaluate the impact of dealer behavior on portfolio performance and policy effectiveness. 4. Leadership & Talent Development Lead, mentor, and develop a team of analytics professionals Foster a culture of continuous improvement, analytical rigor, and business partnership Set clear goals, performance metrics, and development plans for team members Primary Location :
United States-California-Irvine Work Locations :
Headquarters 1 3161 Michelson Dr. Ste 1900 Irvine 92612 Job :
Consumer Risk Job Type :
Regular Overtime Status :
Exempt Schedule :
Full-time Minimum Salary:
$ 144,000.00 Maximum Salary:
$ 223,200.00 Job Posting :
Jun 10, 2026
