Group Product Manager, Patient Digital Front Door

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.

Description:

The Group Product Manager is a people leader, who oversees a team of product managers and plays a pivotal role in driving innovation. They work closely with technical engineers, designers, data teams, executives and product users to perfect the core experience of the product user (patients, clinicians, administrative staff, or community consumers). Reduce friction and bring clarity to Product Managers on the team, and provide insight into the industry, competitors, and technical advancements. Estimated salary range for this position is $133831.04 - $173980.35 / year depending on experience.

Qualifications:

Degrees:

Bachelors.

Additional Qualifications:

Bachelor's degree in related field. Master degree preferred. Minimum of 7 years' experience in a product management capacity at a technology driven organization. Previous experience managing product managers or business analysts. Excellent presentation and communication skills. Deeply user-centric and highly empathetic. Intuitive understanding of good user experiences. Technical expertise and ability to understand data, integrations, and platforms. Quick learner, committed to collaboration and able to work with well with other business units and executives. Co-owns the strategy and roadmap, and leads execution and delivery against key metrics for all Epic-supported patient digital experiences, including: MyChart (mobile + web) Epic Bedside Epic Campaigns Any emerging Epic patient-facing modules Build and lead Baptist's consumer digital ecosystem that complements and extends Epic capabilities. 7+ years in product management, with at least 3 years in a senior or group product role. Strong familiarity with EHR/Epic MyChart or healthcare digital ecosystems. (required exp) Experience building mobile apps or digital platforms beyond Epic. (required exp) Proven ability to lead cross-functional teams without authority. Strong understanding of patient experience, digital consumer behaviors, and data-driven decision-making. Excellent communication and stakeholder management skills. Healthcare system experience.

Minimum Required Experience:

7 Years EOE, including disability/vets Group Product Manager, Patient Digital Front Door 4.1 4.1 out of 5 stars Coral Gables, FL $133,831.04 - $173,980.35 a year Baptist Health South Florida 1,825 reviews $133,831.04 - $173,980.35 a year Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.

Description:

The Group Product Manager is a people leader, who oversees a team of product managers and plays a pivotal role in driving innovation. They work closely with technical engineers, designers, data teams, executives and product users to perfect the core experience of the product user (patients, clinicians, administrative staff, or community consumers). Reduce friction and bring clarity to Product Managers on the team, and provide insight into the industry, competitors, and technical advancements. Estimated salary range for this position is $133831.04 - $173980.35 / year depending on experience.

Qualifications:

Degrees:

Bachelors.

Additional Qualifications:

Bachelor's degree in related field. Master degree preferred. Minimum of 7 years' experience in a product management capacity at a technology driven organization. Previous experience managing product managers or business analysts. Excellent presentation and communication skills. Deeply user-centric and highly empathetic. Intuitive understanding of good user experiences. Technical expertise and ability to understand data, integrations, and platforms. Quick learner, committed to collaboration and able to work with well with other business units and executives. Co-owns the strategy and roadmap, and leads execution and delivery against key metrics for all Epic-supported patient digital experiences, including: MyChart (mobile + web) Epic Bedside Epic Campaigns Any emerging Epic patient-facing modules Build and lead Baptist's consumer digital ecosystem that complements and extends Epic capabilities. 7+ years in product management, with at least 3 years in a senior or group product role. Strong familiarity with EHR/Epic MyChart or healthcare digital ecosystems. (required exp) Experience building mobile apps or digital platforms beyond Epic. (required exp) Proven ability to lead cross-functional teams without authority. Strong understanding of patient experience, digital consumer behaviors, and data-driven decision-making. Excellent communication and stakeholder management skills. Healthcare system experience.

Minimum Required Experience:

7 Years EOE, including disability/vets