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Senior MLOps Technical Lead
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StratG Inc
Lauderhill, FL (In Person)
Full-Time
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Job Description
Introduction The Senior MLOps Technical Lead position is a key role within our team, responsible for architecting and implementing scalable CCaaS and IVA solutions leveraging leading Cloud and enterprise conversational AI/customer service solutions. The ideal candidate will have a strong background in software development and cloud computing, with expertise in AI technologies. Responsibilities Develop and host solutions using Java, Python in cloud platforms, preferably Google Cloud Platform Architect secure, resilient cloud infrastructure on major cloud services provider Implement and optimize CCaaS solutions, including ACD, skills-based routing, dialer, and campaign management Lead integrations and migrations leveraging CCaaS APIs and telephony capabilities Utilize Agile development, Continuous Integration, and Continuous Delivery practices Design and develop API, services, Microservices-based architecture using frameworks like Spring Boot or Vertx Hands-on experience with Kafka, Relational, and/or NoSQL databases Proactively identify continuous improvement opportunities Lead teams and collaborate with stakeholders, demonstrating strong leadership and communication skills