Product Manager

ONLY W2, NO C2C

Job Title Product Manager Miami, FL (Onsite) 6 months contract seeking a Product Manager in Miami to support digital customer experience initiatives within a global e-commerce environment. This role is ideal for someone who thrives in a fast-paced setting, excels at solving complex problems, and is passionate about delivering best-in-class digital experiences. The Product Manager will lead product discovery, define strategic initiatives, and drive execution across multiple digital products, ensuring alignment with business objectives and customer needs. Key Responsibilities Act as a customer advocate by leveraging data and insights to improve customer experience Define, deliver, and manage customer experience initiatives across digital platforms Develop and communicate a clear product vision aligned with business goals and OKRs Lead product discovery and manage scope, timeline, and deliverables Support globalization and scalability of digital solutions across multiple regions Collaborate with cross-functional teams including Marketing, IT, and Business stakeholders Ensure product quality, feasibility, and performance standards are met Provide leadership and mentorship to product and analyst team members Facilitate communication with stakeholders to ensure alignment and transparency Primary Skills Required Skills Bachelors degree or equivalent experience in a related field 5 years of experience as a Product Manager/Product Owner, preferably in e-commerce or digital environments Strong experience with Agile methodology and product lifecycle management Proven ability to analyze data and translate insights into actionable recommendations Experience working with cross-functional teams including technical and business partners Strong communication skills, including experience presenting to senior leadership Demonstrated ability to manage multiple priorities in a fast-paced environment Experience leading teams and driving collaboration across large organizations Familiarity with digital analytics and experimentation tools (e.g., Adobe Analytics or similar) Understanding of customer experience, design thinking, and e-commerce strategies Preferred Qualifications Experience in a consumer-facing or travel-related industry Experience working with behavioral analytics tools Familiarity with accessibility standards and digital compliance requirements Experience managing budgets and working with multiple stakeholders