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Job Description
Product Manager PBACO Holding
LLC - 2.6
Palm Springs, FL Job Details $60,000 - $70,000 a year 4 hours ago Qualifications Customer communication Requirements specification Requirements design Collaboration with product development teams Requirements management Technical writing Analysis (software development lifecycle) Cross-functional team management Product design documentation Cross-functional communication Full Job Description Key Responsibilities Product & Workflow Ownership Gather, analyze, and document business, operational, and customer requirements Translate clinical, operational, and customer workflows into actionable product enhancements and scalable solutions Assist in defining and managing product roadmap priorities alongside leadership Create detailed user stories, acceptance criteria, process flows, and functional requirements Partner with stakeholders to identify workflow inefficiencies and opportunities for automation and optimization Help ensure product decisions align with organizational strategy and customer outcomes Cross-Functional Coordination Work closely with Engineering, Architecture, QA, Support, and Customer Success teams to drive execution Coordinate delivery timelines, dependencies, and cross-functional communication across initiatives Facilitate discussions between technical and non-technical stakeholders Support sprint planning, backlog refinement, prioritization, and release coordination Help identify and escalate project risks, blockers, and competing priorities Customer & Operational Engagement Participate in customer calls, workflow reviews, implementation discussions, and product demonstrations Gather customer feedback and operational insights to improve platform usability and adoption Partner with Support and Implementation teams to identify recurring issues and enhancement opportunities Assist with rollout planning, training coordination, and adoption strategies for new functionality Product Quality & Adoption Participate in testing, validation, and user acceptance activities Help ensure delivered functionality meets business and operational expectations Monitor product adoption, operational effectiveness, and customer feedback trends Support continuous improvement initiatives across the platform Qualifications Required 3+ years of experience in Product Management, Business Analysis, Healthcare Operations, Project Management, or related field Strong organizational and communication skills Experience working cross-functionally with technical and non-technical teams Ability to manage multiple initiatives and shifting priorities in a fast-paced environment Experience documenting requirements, workflows, and business processes Strong analytical and problem-solving abilities Preferred Experience in healthcare technology, population health, care management, or value-based care Familiarity with healthcare workflows, EMRs/EHRs, claims data, ADT data, or care coordination processes Experience working within Agile/Scrum environments Experience with tools such as Jira, Azure DevOps, Salesforce, Confluence, or similar platforms Understanding of healthcare interoperability standards such as HL7 or FHIR is a plus What Success Looks Like Ability to effectively translate business and operational needs into clear product requirements Strong collaboration across Product, Engineering, Support, and Customer teams Improved coordination and visibility across cross-functional initiatives Delivery of scalable workflows and enhancements that improve operational efficiency and customer outcomes Positive impact on product adoption, usability, and customer satisfaction
