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Senior Product Manager
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at Zoom in Boise, Idaho, United States
Boise, ID (In Person)
$197,600 Salary, Full-Time
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Job Description
at Zoom in Boise, Idaho, United States Job Description What you can expect Responsible for outlining the product roadmap, setting feature priorities, and collaborating across teams to enhance user experience, boost customer value, and grow revenue. This role emphasizes data-informed decisions and contributes significantly to strategic goals. Ideal for someone with expertise in ecommerce practices, user growth, activation, experimentation, and monetization strategies aimed at maximizing value. About the Team Our team focuses on creating and improving eCommerce experiences and platforms for customers and partners. We empower small businesses with tools to grow and succeed online. Responsibilities + Developing and executing the ecommerce growth strategy and roadmap; prioritizing features from market, customer, and data insights. + Driving user acquisition and activation, focusing on conversion rates and trial-to-paid conversions + Identifying and implementing monetization opportunities to increase revenue per customer, including upsell and cross-sell, and optimizing pricing and packaging options + Maintaining dashboards for core metrics (conversion, AOV , churn, CLTV , cart abandonment) and identifying trends and opportunities + Leading the end-to-end product lifecycle; prioritizing by impact and collaborating with Engineering, Design, Marketing, and Sales on launches and iteration. + Monitoring the market landscape and current best practices; designing, running, and evaluating A/B tests to optimize key flows; partnering on product content, promotions, and merchandising. What we're looking for + Bring 8+ years of product management experience focused on eCommerce platforms + Show applied knowledge of ecommerce best practices, user experience design, conversion optimization, and payment gateways + Understand SaaS business models, customer lifecycle management, and subscription-based revenue + Use data to interpret results, identify trends, and make well-reasoned, data-informed decisions + Work effectively with technical teams and explain technical trade-offs + Communicate clearly in writing and verbally across teams; bring education in a related field or equivalent experience (advanced study welcome, not required) + Have experience with eCommerce platforms and CRM integrations + Be Familiarized with marketing automation tools