Product Manager III

Our Mission As the world's number 1 job site•, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (•Comscore, Total Visits, March 2025) Day to Day You will own the product strategy, roadmap, and team for the systems platform that powers Indeed's high-volume small business sales and support organization. Your scope spans Salesforce Service Cloud (case management, voice, live chat, routing), Sales Cloud (lead routing, conversion, high-velocity sales workflows), and a growing AI and automation layer that includes Agentforce, custom MCP tool development, and integration with Indeed's conversational AI platform. The role sits at the intersection of enterprise platform management and AI product strategy, and the person who thrives here will be someone who can build consensus across diverse business partners, drive decisions in ambiguous environments, and translate complex cross-functional dynamics into a clear roadmap the team can execute against. Our team already has deep Salesforce engineering expertise and solution architecture. What we need is a product leader who brings strategic clarity, ability to influence, and the discipline to say no to low-impact work so the team can focus on what matters most. Responsibilities + Own the product strategy, roadmap, and backlog across the full platform, spanning service, sales, and AI/automation capabilities + Provide work direction and mentorship to two product managers, including priority-setting, deliverable review, and developing their partner communication and metric-driven decision-making skills + Drive alignment across business leadership, engineering, and cross-functional partners who often hold competing priorities and timelines + Serve as the primary product voice for this platform in leadership forums, translating complex technical and operational dynamics into clear recommendations and tradeoff framing for senior leaders + Define success metrics before work begins, track outcomes after delivery, and use data to inform what the team builds next and what it deliberately does not + Establish and protect a healthy product operating rhythm for the team: sprint planning, partner syncs, roadmap reviews, and capacity alignment with engineering + Anticipat To view full details and how to apply, please login or create a Job Seeker account