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Job Description
Become a part of our caring community The Lead Product Manager drives enterprise value by developing automation opportunities across CenterWell segments, including Home Health, Primary Care, and Pharmacy. This role partners across teams to uncover workflow inefficiencies and design human-centered, AI-enabled solutions that improve experience, efficiency, and clinical/operational outcomes. Through data analysis and process mapping, you will define leading indicators to measure success and guide continuous improvement. You will promote scalable, reusable automation capabilities and responsible automation adoption within a regulated healthcare environment. You will report to the Director, Product Management. You will focus on working directly with CenterWell segments to uncover, shape, and advance automation opportunities that deliver measurable value. You will apply data analysis, journey mapping, and process mapping to identify friction points, measure opportunity size, and define clear leading indicators of success. You will guide development of automation use cases from concept through validation, partnering with product, engineering, clinical, compliance, and operational teams. You will ensure solutions meet user needs, promote reuse of scalable AI-enabled capabilities, and refine opportunities using performance insights and priorities. Use your skills to make an impact Required Qualifications +
Experience:
5+ years in experience strategy, service design, process improvement, or automation-focused roles, with experience developing opportunities. +
Process & Analytical Expertise:
Experience in process mapping (e.g., journey maps, swimlanes, value stream mapping) and using data to identify inefficiencies, measure opportunities, and define leading indicators. +
Automation & AI Exposure:
Working knowledge of automation technologies (e.g., RPA , workflow orchestration, agentic automation) and familiarity with AI/ML or generative AI applications in enterprise settings. +
Healthcare Knowledge:
Understanding of healthcare workflows and ecosystems, including clinical and operational processes across Home Health, Primary Care, or Pharmacy. +
Cross-Functional Collaboration:
Ability to partner with product, engineering, clinical, compliance, and operations teams to shape and advance solutions. +
Human-Centered Design Mindset:
Ability to translate user needs and challenges into scalable, experience-driven solut To view full details and how to apply, please login or create a Job Seeker account