VP of Product

VP of Product Perch Energy Boston, MA Job Details Full-time 9 hours ago Benefits Paid parental leave Health insurance Dental insurance Paid time off Parental leave Vision insurance Qualifications Automation B2C Operations transformation Scalable systems Working in the energy & utilities sector Digital transformation Team development B2B business model Data analytics B2B Leading team collaboration initiatives Scalability Cross-functional team management Cross-functional communication Senior leadership B2C business model

Full Job Description Description:

Perch Energy is a mission-driven clean energy company expanding access to affordable renewable energy through community solar. We help connect residential and commercial subscribers to solar projects and make it easier for solar project owners to serve them at scale. Perch is a for-purpose company focused on making clean energy more accessible, affordable, and equitable. We're hiring a VP of Product to lead the transformation of Perch into an AI-enabled, platform-driven community solar marketplace that scales efficiently across markets, partners, and regulatory environments. This role is focused on automation, AI, scalability, and partner

• and customer-facing product excellence —building product systems and process workflows that simplify complexity, reduce manual work, and improve how subscribers, solar project owners, sales partners, and internal teams interact with Perch.

You will also identify practical ways to use AI to accomplish these goals and wherever it improves workflow efficiency, supports better decisions, and/or helps handle unstructured inputs without adding unnecessary complexity. This role spans acquisition, enrollment, subscription management, billing, servicing, reporting, customer care and partner experience in a regulated, multi-sided energy marketplace. What You'll Own Product strategy and roadmap for Perch's core platform, with a focus on automation, simplification, and long-term scalability. Automation of high-risk and high-touch workflows , reducing manual intervention across onboarding, billing, exception handling, and other operational processes. Configurable, data-driven product systems for customer acquisition, enrollment, and servicing that can adapt as markets, channels, and business needs evolve. Customer acquisition systems across B2C, B2B, partner-led, and channel-based flows, improving conversion, lowering acquisition cost, and reducing friction from initial interest through enrollment. Embed AI across acquisition , enrollment, billing, and servicing workflows to create a step-function change in automation, decisioning, and scalability. Partner and developer experiences , including portals, workflows, APIs, and data visibility that make it easier to do business with Perch. Reporting and analytics as product capabilities , delivering trusted performance visibility and compliance-ready reporting for solar project owners and sales channel partners . Regulatory-aware product design , ensuring policy and market requirements are reflected in durable platform logic rather than manual workarounds. Cross-functional partnership with Engineering, Operations, Finance, Legal, Sales and Business Development teams to align product investments with business priorities and platform evolution. Leadership of the product organization , including building a strong product team, defining clear ownership, and establishing disciplined, outcome-driven product practices. What Success Looks Like Core customer, partner and internal workflows become more self-service, automated, and scalable over time. Product systems are configurable and adaptable , reducing dependence on one-off logic and manual intervention. Internal teams and external partners have strong visibility into performance, status, and outcomes through productized reporting and analytics. Reduce CAC though traditional and digital channels, increase subscriber conversion rate and reduce churn. Perch delivers a simple, predictable experience for subscribers, developers, and channel partners across a complex, regulated marketplace. AI is used selectively and practically to remove manual steps, improve workflow quality, and help teams operate more efficiently. The product team sets a high bar for clarity, execution, and measurable business impact.

Requirements:

10+ years of product management experience, including senior leadership roles with ownership of a broad product portfolio or platform Experience working with offshore product and engineering teams Strong experience building and scaling products in complex, regulated, or operationally intensive environments Experience with two-sided or multi-sided marketplaces and balancing the needs of multiple stakeholders Proven success driving automation and workflow simplification through product Experience supporting both B2C and B2B users , including external partners Strong analytical mindset with experience using data to guide product decisions and prioritization Practical experience applying AI-enabled tools or workflows in product, operations, analytics, or customer-facing processes is a plus Track record of building and leading high-performing product teams Excellent cross-functional leadership and communication skills Energy, utilities, fintech, or adjacent marketplace experience is strongly preferred Passion for clean energy and mission-driven work What does it mean to be a Percher? It means you want to make a difference. It means you care about the Earth and those that live on it — you want to help us build the products that will make a brighter future for everyone. It means you are ready to take risks, stay agile, and be part of an inspiring team. Benefits that help you live your best life. Perch looks out for our employees by offering full-time benefits designed to support your life inside and outside of work: A remote-first culture

• work where you're most productive and comfortable Flexible paid time off
• take time to recharge when you need it, no explanations required 13 company holidays and Summer Fridays
• built-in long weekends and early logoffs to soak up the sunshine 12 weeks of paid parental leave
• time to focus on your growing family without missing a beat 80-95% company-paid medical, dental, and vision coverage
• we've got you (and your loved ones) covered Perch is proud to be an Equal Employment Opportunity (EEO) employer.

We are committed to creating a diverse and inclusive workplace and will do so by actively seeking to hire and promote diverse individuals throughout the company. Providing equal employment opportunities to all employees and applicants for employment is critical to our identity and we do not discriminate on the basis of race, color, religion, religious creed, national origin, ancestry, sex, age, handicap (disability), sexual orientation, gender identity/ or expression, genetics, veteran status, marital status, pregnancy or pregnancy-related condition, military status or obligation, or other protected status, in accordance with applicable federal, state and local laws.