Lead Product Manager
Job
Matic
Cleveland, OH (In Person)
Full-Time
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Job Description
Lead Product Manager Matic - 3.6 Cleveland, OH Job Details 5 hours ago Benefits Stock options Health savings account Unlimited paid time off Dental insurance 401(k) Vision insurance Qualifications Product design project leadership Launching new IT products Writing skills SQL Collaboration with product development teams Scrum Leading team collaboration initiatives User research for product design Query management Cross-functional team management Cross-functional communication Full Job Description Lead Product Manager, CRM We're looking for a strategic and execution-focused Lead Product Manager to own and evolve the CRM and agent tooling platform powering Matic Local, our new retail distribution channel. This is a greenfield opportunity to define a market segment, tailor the product from the ground up, and scale it into a core growth engine for Matic. You'll partner closely with the Matic Local business lead, engineering, operations, and data to give agents the tools they need to win in local markets. Candidates must be based in or willing to relocate to Columbus, Ohio. Responsibilities Define the product vision and roadmap for the CRM and agent tooling platform that powers Matic Local's agent network. Partner directly with the Matic Local business leaders to translate field needs, agent workflows, and distribution dynamics into product requirements. Conduct ongoing user research with agents, loan officers, and referral partners to deeply understand how they work and where friction exists. Lead cross-functional teams through discovery, delivery, and iteration of features that improve agent productivity, pipeline visibility, and referral partner engagement. Design and build the onboarding, lead management, and performance tracking experiences agents rely on to produce results. Define and track success metrics across agent activation, pipeline conversion, referral partner engagement, and overall Matic Local unit economics. Serve as the connective tissue between the field and the product org, translating what is and isn't working into a clear, prioritized backlog. Identify opportunities to integrate AI and automation into agent workflows to reduce friction and increase throughput. Requirements 7+ years of product management experience, including at least 2 years in a lead or senior role. Proven track record of building and launching new products, not just iterating on existing ones. Experience owning CRM, sales enablement, or agent/partner-facing platforms. Comfort with ambiguity. This role requires defining the problem space before solving it. Strong research instincts and a habit of getting close to users before writing a single requirement. Ability to lead a Scrum team with remote engineering, product, and design members. Excellent written and verbal communication skills: clear, concise, and collaborative.