Product Delivery Director - Deposits 2.0

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Director in Consumer Bank for Deposit 2.0, you foster enhancements and optimize the way products are delivered to customers. As a leader on the team, you leverage your skillset to transform product delivery and create new ways for teams to continuously deliver value to their customers. Deposits 2.0 is a multi-year strategic priority for Consumer and Community Banking and will require not only build of a new product, but also significant build across the organization as we collectively modernize experiences and functionality. Job responsibilities Directs principal activities across the end-to-end product delivery journey including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies and functional coordination Owns the change management framework across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements Maintains a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Coaches and mentors, the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies Continually innovates on existing reporting processes to ensure appropriate attention to escalations, while maintaining as light touch administrative burden as possible Maintains an evergreen status report, and represents Deposits 2.0 status to senior stakeholders and with supporting products Proactively identifies and removes blockers for the team, while building long term relationships with stakeholders and becoming a horizontal Subject Matter Expert on Deposits 2.0 Maintains and iterates central Deposits 2.0 materials like Area Product Group roadmaps, process and procedure documentation, product task management requirements Considers all required actions that lead to a successful delivery and that the organization is prepared or the gap is filled Becomes a horizontal Subject Matter Expert on how Deposits 2.0 functions as a product to successfully deliver Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive experience leading operational management and change readiness Experience in enterprise-wide release and deployment processes and strategies Advanced knowledge of the product development life cycle, technical design, and data analytics Advanced knowledge of

JIRA, JIRA

Align, and Confluence Experience leading teams of 8-12 individuals History of strong negotiation skills and creative problem solving Strong written and verbal communication skills Preferred qualifications, capabilities, and skills Recognized thought leader within a related field Comfort working with ambiguity, and defining a plan of action. Understanding and experience running operational processes to measure success metrics, business readiness and release management Experience running horizontal center of excellence with preference in subject matter of data metrics, risk and controls.