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Product Manager- Service Product Group

Job

JP Morgan Chase Company

Columbus, OH (In Person)

Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/12/2026

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Job Description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Manager in Service Product Group, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Conduct research and industry-specific trends to identify product opportunities and define product strategy. Develop and communicate a compelling product vision, define the Minimal Viable Product (MVP), and deliver product increments using Agile best practices. Work with data scientists, engineers, analysts, and software developers to guide the development of solutions that align with business goals. Drive product adoption by delivering compelling pitches to financial executives and guide complex, multi-month pilot programs. Manage a product roadmap that clearly maps future releases to long-term product strategy and ensure compliance with required standards and best practices. Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Able to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Technical Acumen:
Strong grasp of data science and machine learning principles, and robust understanding of AI technologies.
Strategic Thinking:
Able to align product strategies with overall business goals while identifying opportunities for growth Effective communication with both technical and non-technical stakeholders.
Agile Methodologies:
Familiarity with agile practices for iterative development and rapid prototyping. Collaboration in
Matrixed Organization:
Experience delivering enterprise products at scale and managing product solutions with multiple cross-functional stakeholders Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization