Sr./Group Manager Product Management

Sr./Group Manager Product Management - Merchant and Partner Onboarding Philadelphia, PA 3 DAYS AGO 22573118 Summary Philadelphia, PA Remote Competitive Salary 0 Years Experience Bachelor's degree No Commission 40.00 hours per week / Day Shift / Full-Time Description Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. CSG/Forte Payments processes hundreds of billions of dollars in payments annually for more than 100,000 merchants across various industries, providing an omnichannel payment solution. Our Merchant and Partner platform, dex, serves as a centralized hub where merchants and partners can set up and access their accounts, products, and services; gain insights; and manage payments, customers, employees, and disputes. As a Sr./Group Product Manager supporting Merchant Onboarding, you will play a key role in enhancing solutions that drive adoption and increase revenue for the business. We are seeking a Sr./Group Manager Product Management - Merchant and Partner Onboarding for a player-coach role responsible for the day-to-day management of end-to-end onboarding for merchants and partners. In this role, you will work closely with the Executive Director to define the strategic direction of the onboarding product experience and support the company's growth objectives. We are looking for a Sr./Group Manager Product Management - Merchant and Partner Onboarding who will: Be involved in the product throughout all stages of the lifecycle, including conception, definition, development, release, and post-release activities. Gather and analyze data on new product ideas, evaluating financial viability and market potential. Partner with product development teams on new products and enhancements to existing solutions. Ensure achievement of strategic product objectives. Play a proactive role in product planning and design to differentiate offerings from competitors. Collaborate closely with training, sales, customer support, and product support teams on product positioning, demos, and training materials. identify market needs and opportunities to enhance merchant and partner onboarding experience and create execution plans to capitalize on these opportunities. Remain connected to customers to ensure Onboarding experience continues to evolve in line with market needs and company revenue and profitability goals. Manage and report on the key metrics for the initiatives associated with Merchant and Partner Onboarding experience Partner with sales, marketing, and operations to develop our strategic go-to-market approach, roadmaps, etc. Work with R D and Operations teams via the Epic intake processes to create operationally sound pr To view the full job description please use the link below.

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