Product Delivery Manager III

Job Description

Job Title:

Product Delivery Manager III

Location:

Rosemead, CA (Hybrid) - Onsite days Tuesday/Wednesday

Duration:

?12

Months Description:

The Product Manager for Research & Discovery is responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions This role runs discovery, maps cross-channel journeys, identifies constraints, and produces the "Discovery Packet" required for IT to provide accurate estimates and for leadership to make investment decisions. This is a hands-on discovery and research role, not a delivery role and not a people-management role.

Key Responsibilities:

Convert vague business problems into fully defined opportunities with customer + business + regulatory framing. Produce "shovel-ready? Discovery Packets to support IT estimation, capital requests, and strategic prioritization. Works with the Senior Manager of Product to create ROI models (when needed) Translate scattered backlog into strategic themes. Research & Validation Leadership Lead customer research: interviews, usability tests, concept validation, and prototype creation/feedback. Leverage call center data, QM analytics, and operational insights to validate root causes. Works with Senior Manager of Product to identify regulatory constraints affecting the solution space. Product service blueprints, journey maps, business rule definition and low-fidelity prototypes. Stakeholder & Scope Management Aligns with Domain PMs to understand end-to-end journey impacts and constraints early. Works with Domain PMs to define MVP boundaries and ensure IT estimates are based on realistic, validated scope. Ensure all discovery artifacts are aligned before transitioning work to estimation or execution. Qualifications High School Diploma or Equivalent 5+ years in Discovery, UX Research, Product Strategy, and Service Design Strong skills in blueprinting, journey mapping, and early-stage prototyping Ability to translate user needs and operational insights into business value. Strong synthesis, facilitation, and problem-facing capabilities Desired Skills/Attributes Experience in large, complex, and regulated enterprises (preferred) Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $60.00/hr.