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Job Description
Product Manager at Themesoft Inc. Product Manager at Themesoft Inc. in Union City, New Jersey Posted in 4 days ago.
Type:
full-time
Job Description:
W2 Contract Product Manager
Workforce Management New York, NY
hybrid
plan for 25% presence in office in NYC every month.
Candidate can be remote, but must spend 1 week every month in NYC.
Must Have's:
1. Ideal candidate should have worked in a Retail Store in the US 2. Candidate should have worked on Workforce Management specifically Workforce scheduling 3. Should have IT experience in WFM implementation and worked as a product manager.
Key Responsibilities
Product Strategy & Vision:
Define the multi-year product roadmap for retail scheduling systems, ensuring alignment with overall enterprise business goals, compliance laws, and operational budgets.
Empathy-Driven Discovery:
Utilize deep
Cognitive Empathy
to conduct user research with store managers, regional leads, and associates. Translate their pain points (e.g., rigid shifts, last-minute changes, compliance fatigue) into actionable product requirements.
Labor Optimization & Compliance:
Partner with Data Science and Operations teams to build predictive scheduling models that accurately forecast labor demands while adhering to local labor laws (predictive scheduling, rest breaks, minor rules).
Cross-Functional Leadership:
Serve as the strategic bridge between IT Engineering, Data Science, Retail Operations, and Corporate Finance.
Change Management & Adoption:
Own the roll-out strategy for system updates. Ensure store operations teams are equipped for high adoption rates, minimizing friction during product launches.
Required Experience & Qualifications
Retail Floor Experience:
You have worked inside retail stores (as an associate, team lead, or store manager). You know firsthand how a broken schedule impacts morale, turnover, and customer experience.
Product Management Expertise:
5+ years of experience managing complex B2B or enterprise SaaS products, specifically in Workforce Management (WFM), Human Capital Management (HCM), or Retail Operations Tech.
Strategic Frameworks:
Proven ability to own a domain using models like the
Informed Captain
making decisive, data-driven product choices while empowering cross-functional experts.
Technical Fluency:
Comfort working with complex algorithmic systems, demand forecasting models, and integrations with modern WFM systems.
Analytical Polish:
Strong capability to analyze labor metrics, operational KPIs, and financial impact models to prove product ROI to executive stakeholders.