Job Description
Job Role:
Salesforce Architect Location:
Jacksonville, FL 12+ Months of contract No C2C Only W2 Job Description:
EverBank is seeking an experienced Salesforce Product Manager to lead the strategy, roadmap, governance, and continuous enhancement of the Salesforce platform within a regulated banking environment The ideal candidate will possess deep expertise in Salesforce Sales Cloud, Financial Services Cloud, banking operations, Agile product management, and enterprise integrations. This role will serve as the primary liaison between business stakeholders and technical teams, ensuring Salesforce capabilities effectively support commercial banking, retail banking, compliance, and operational objectives. Key Responsibilities:
Define, own, and execute the Salesforce platform product roadmap aligned with business goals, stakeholder priorities, and regulatory requirements. Serve as the primary Salesforce Subject Matter Expert (SME) for banking business units including commercial banking, retail banking, and compliance teams. Translate complex business requirements into actionable user stories, product features, and platform enhancements. Lead backlog grooming, prioritization, sprint planning, and release management using Agile/Scrum methodologies. Collaborate closely with Salesforce Administrators, Developers, Business Analysts, and Integration Teams. Govern platform enhancements, change management processes, and release controls across multi-system environments. Ensure data integrity, reporting accuracy, and consistency across Salesforce and integrated enterprise systems. Drive adoption and evaluation of emerging Salesforce technologies including Agentforce, Einstein AI, and Financial Services Cloud capabilities. Manage opportunity lifecycle workflows, revenue reporting, forecasting, and pipeline data quality initiatives. Support executive leadership through accurate reporting and actionable business insights. Oversee integrations between Salesforce and core banking systems, document management platforms, and third-party applications. Conduct stakeholder meetings to gather requirements, present product roadmaps, communicate priorities, and drive consensus. Lead platform adoption initiatives, user training programs, and change management efforts. Required Skills:
10+ years of Product Management or Product Ownership experience 3+ years managing Salesforce platforms within Banking or Financial Services organizations Strong expertise in Salesforce Sales Cloud Strong expertise in Salesforce Financial Services Cloud (FSC) Experience with Salesforce platform governance, workflows, configuration, and process automation Strong understanding of banking operations including: Commercial Lending Loan Origination Client Onboarding Payments Processing Agile/Scrum product management experience Hands-on experience with: JIRA Confluence Salesforce integration experience using: REST APIs .Middleware Platforms Data Pipelines Experience managing complex enterprise-level initiatives involving multiple stakeholders Strong executive communication and presentation skills Experience with reporting, analytics, pipeline management, and business intelligence solutions Preferred Qualifications:
Salesforce Certified Administrator Salesforce Certified Product Owner Salesforce Financial Services Cloud Accredited Professional Certification Experience with nCino Bank Operating System Experience supporting commercial loan origination and lifecycle management Knowledge of Einstein GPT Experience implementing Agentforce Automation Familiarity with predictive analytics and AI-driven banking solutions Experience in: Treasury Management Payments Processing Wealth Management Experience driving enterprise platform adoption and user enablement programs Soft Skills:
Excellent communication and stakeholder management skills Strong leadership and decision-making abilitie Strategic thinking and product vision development Ability to work effectively with executive leadership Strong problem-solving and analytical skills Ability to prioritize competing business demands Excellent organizational and time management skills Collaborative team player with cross-functional leadership capabilities Strong presentation and facilitation skills Additional Notes:
Hybrid work model based in Jacksonville, FL. Candidate must be local to Jacksonville, FL or willing to relocate. Position is NOT eligible for visa sponsorship. Banking or Financial Services domain experience is highly preferred. Experience with AI-driven Salesforce capabilities is a significant advantage. Strong preference for candidates with Salesforce certifications Mandatory Skills:
Salesforce Sales Cloud Salesforce Financial Services Cloud (FSC) Salesforce Product Management Banking / Financial Services Domain Agile / Scrum JIRA Confluence REST APIs Salesforce Flow Agentforce Einstein AI / Einstein GPT Salesforce Integrations nCino (Highly Preferred) Enterprise Stakeholder Management Roadmap & Backlog Management Besst Regards:
Kesav N Phone:
+1- Email:
kesav
