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Tech - Senior Product Manager
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J.Crew
Remote
Full-Time
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Job Description
Tech
- Senior Product Manager at J.Crew Tech
- Senior Product Manager at J.
Type:
full-timeJob Description:
Our Story J.Crew gets you dressed every day, for every occasion Since 1983, we've been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view-it's no wonder we've been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes-we're proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. About the Role J.Crew Group is looking for a Senior Product Manager to own the end-to-end digital experience on jcrew.com. This is a high-impact, high-visibility role responsible for defining and delivering the product roadmap across core site experiences- from browse and discovery through checkout and post-purchase. You will work at the intersection of customer experience, technology, and business performance, partnering closely with engineering, UX, analytics, merchandising, and marketing to build a best-in-class eCommerce experience for one of America's most iconic fashion brands. This role sits at the heart of J.Crew's digital transformation
- driving measurable improvements in conversion, engagement, and revenue through disciplined product thinking, relentless prioritization, and a deep understanding of our customer. What You'll Do Product Strategy & Roadmap Own the product roadmap for jcrew.com
- defining priorities that balance customer needs, business outcomes, and technical feasibility.
- identify friction points and drive rapid resolution personalization & amp; Data Champion personalization initiatives across the site
- working with engineering and analytics to surface the right product, content, and experiences for each customer Define the data and event instrumentation needed to measure feature performance and customer behavior accurately Partner with the analytics team to build dashboards and reporting cadences that keep the team informed and accountable Execution & DeliveryWrite clear, well-scoped product requirements, user stories, and acceptance criteria•bridging strategy and engineering without losing either Work closely with engineering in an agile environment•own sprint planning, backlog grooming, and release coordination Proactively manage risks, dependencies, and tradeoffs across concurrent workstreams Communicate progress, results, and learnings to senior leadership in a clear, concise, and data-driven way What You Bring 5-8 years of product management experience, with at least 3 years in eCommerce or DTC digital products Proven track record of owning and shipping high-impact features in a fast-paced, cross-functional environment Deep familiarity with eCommerce fundamentals: conversion funnels, site search, PLP/PDP optimization, checkout, and post-purchaseexperience Strong data instincts•you're comfortable in analytics tools (GA4, Looker, or similar) and make decisions grounded in evidence, not intuition alone Experience with A/B testing platforms and a structured approach to experimentation Excellent communication and stakeholder management skills•you can align senior leaders and work effectively with engineers and designers Understanding of front-end and back-end eCommerce architecture•you don't need to write code, but you need to speak the language Experience with personalization platforms, recommendation engines, or CDP tooling a strong plus Fashion, retail, or lifestyle brand experience preferred•you understand how the J.
- We love our products just as much as you do! That's why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).Summer Fridays In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months. Community Impact
- We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program. Winter Break
- In addition to our PTO package, J.