Workflow Product Manager

Job Description Own and enhance an internal workflow tool used to support benefit plan setup Learn and document workflows end to end, including step sequencing and system dependencies Analyze current processes to identify inefficiencies and opportunities for automation Partner with stakeholders to improve workflow design, usability, and performance Work closely with engineering to define requirements and guide development Understand and influence how front-end tools connect to backend systems and data flows Establish and track key metrics such as turnaround time, process efficiency, and error reduction Drive continuous improvement through iterative product enhancements We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Product Management Experience Proven experience as a Product Manager with ownership of product strategy, roadmap, and delivery Strong product mindset (not a Product Owner, Business Analyst, or purely delivery-focused role) Workflow Optimization & Automation Hands-on experience improving workflows through: Automation initiatives Process step reduction Efficiency gains and turnaround time (TAT) reduction Ability to analyze and understand complex step-by-step workflows and dependencies Systems & Process Understanding Experience learning and managing systems end to end Understanding of how front-end applications interface with backend systems, workflow engines, and databases Ability to map workflows, identify bottlenecks, and design scalable solutions Cross-Functional Collaboration Experience working closely with engineering teams to translate business processes into technical solutions Strong communication skills with both technical and non-technical stakeholders Healthcare Experience Background in healthcare, health insurance, or a related industry Comfortable working in a regulated, process-heavy environment