Answer Engine Optimization (AEO/GEO) Manager

Answer Engine Optimization (AEO/GEO)

Manager Function:

Digital Marketing Reports to:

VP, Digital Marketing Location:

Austin, TX or Remote (United States) About SailPoint SailPoint is the leader in identity security for the modern enterprise. Founded in Austin in 2005, we are publicly traded, ranked #1 by revenue in identity governance and administration, named a 2026 Gartner Peer Insights™ Customers' Choice for IGA, and trusted by many of the world's largest and most regulated organizations. Our core values•innovation, integrity, impact, and individuals•guide how every SailPoint crew member shows up. As identity becomes the control plane for modern security, we are investing in the channels where our buyers actually make decisions. About the Role The way buyers research and select identity security and IGA platforms is changing fast. A meaningful and growing share of our prospects no longer start with Google search results. They start with prompts for ChatGPT, Claude, Gemini, or Google's AI Overviews, and they take those answers seriously. Whether a company surfaces in those answers, and how it is described when it does, is an increasingly critical factor for pipeline and brand. This role focuses on Answer Engine Optimization (AEO), also called Generative Engine Optimization (GEO). You will own how SailPoint's brand, products, point of view, and category narrative show up when buyers ask AI engines questions about our space. Traditional SEO does not go away, and you will continue to run that program, but the center of gravity of this role is AEO. You will succeed by setting the strategy, executing the work that lives with you, and influencing SailPoint crew across product marketing, content, communications, customer marketing, web, and analyst relations to do their part. This is an individual contributor role, and you will report directly to the VP of Digital Marketing. What You'll Do Own the AEO/GEO program end to end. Define SailPoint's AEO strategy, roadmap, and quarterly priorities, and align them to pipeline and brand objectives. Build and continuously refine the prompt sets we monitor across the major answer engines: including buyer-stage prompts, category and definitional prompts, product information, and competitive comparisons. Track visibility, citation rate, sentiment, and share-of-model versus competitors. Turn the data into an opinionated point of view about where to invest next. Define program KPIs and report results clearly to marketing leadership and other stakeholders. Partner with digital experience (UX) and paid media to connect SEO/AEO strategy to web campaign performance and pipeline influence. Own international AEO and SEO, collaborating with digital and regional international stakeholders. Run the analytics and tooling stack. Operate our AEO monitoring platform (we currently use Profound) and our SEO platform (we currently use Conductor), and recommend additions or changes as the tooling landscape matures. Conduct prompt-level, platform-level, and competitor-level analysis to understand why answers come back the way they do, and translate findings into specific actions. Working with our analytics specialist, build dashboards and recurring reporting that make AEO performance legible to non-specialists. Influence the content engine across functions. Partner with product marketing, content marketing, and communications to reshape what, how, and where we publish content, and how it is structured for LLM extraction and citation. Drive technical AEO and SEO improvements with the web team: schema markup, structured data, robots and crawler directives, log file analysis, internal linking architecture, passage-level optimization, and Core Web Vitals. Identify content gaps where competitors are recommended over SailPoint, and lead the cross-functional response to close them. Drive off-property influence on the sources LLMs trust. Identify the third-party sources LLMs lean on most heavily when answering questions about our category. Partner with analyst relations, communications, customer marketing, and product marketing to make sure our presence on those surfaces is current, accurate, and well-positioned. Build a systematic program for placement, citation, and entity strengthening on the third-party surfaces that matter. Use AI to move fast. Operate as a power user of LLMs and AI tools to compress content audits, briefs, structured-data work, competitor analysis, and reporting that would otherwise take days. Build internal AI workflows and lightweight automations — custom GPTs, prompt libraries, agent chains, scripts — that let a single-headcount function punch above its weight. Own residual SEO. Continue managing organic search strategy and execution as the supporting program — keyword strategy, on-page optimization, technical SEO, and reporting — with an eye toward where SEO and AEO investments compound. What You'll Bring 5+ years of experience in SEO, digital marketing, or content strategy, preferably in a B2B SaaS environment, with a demonstrated transition into AEO/GEO work. Hands-on experience with at least one AEO/GEO monitoring platform. Direct Profound experience is a plus, not a requirement. Hands-on experience with an enterprise SEO platform.

Strong technical SEO foundations:

schema and structured data, log file analysis, crawler directives, internal linking, page experience signals. Working understanding of how LLMs select, retrieve, and cite content, and how citation behavior differs across ChatGPT, Perplexity, Claude, Google AI Overviews, Microsoft Copilot, and Gemini. Real AI fluency. You don't just use ChatGPT or Claude. You build prompts and design workflows that compound your own output. You are comfortable being the most AI-native person in most rooms. Strong analytical instincts. Comfortable in GA4, Search Console, and the analytics inside your monitoring tools. Ability to influence senior cross-functional stakeholders without direct authority, particularly across product marketing, communications, content, and analyst relations. Excellent written communication. You can write briefs other teams want to act on, and you can communicate program performance clearly to executives. A bias toward action. This is a build-from-here role, not a maintain role. Bonus Points Experience marketing in identity security, IAM, IGA, cybersecurity, or similar B2B category. Experience contributing to digital PR or earned media programs, and working with analyst relations teams. Direct familiarity with Profound and/or Conductor. A portfolio of "GEO wins" — concrete, documented examples of moving the needle on brand visibility, citation, or sentiment inside answer engines. Why This Role at SailPoint This is one of the few seats in B2B SaaS marketing where the playbook is being written right now, and SailPoint is one of the few places where it can be written at scale. We are the category leader in identity security, recently back in the public markets, and actively defining what comes next: adaptive identity, agent identity, and identity-first security for AI. The narrative buyers are forming about our category in AI engines right now will shape this market for years. You will own that surface. You will not be retrofitting AEO onto a checklist someone else built. Modern tooling is already in place, executive sponsorship is real, and the VP of Digital Marketing is the owner of this initiative. You will define what good looks like for SailPoint, and arguably for our space.•SailPoint is an equal opportunity employer and we welcome everyone to our team. We provide reasonable accommodations as needed throughout the recruiting process and the employment lifecycle. Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $101,400•$170,864.00 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1.

Health and wellness coverage:

Medical, dental, and vision insurance 2.

Disability coverage:

Short-term and long-term disability 3.

Life protection:

Life insurance and Accidental Death & Dismemberment (AD&D) 4.

Additional life coverage options:

Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6.

Financial security:

401(k) Savings and Investment Plan with company matching 7.

Time off benefits:

Flexible vacation policy 8.

Holidays:

8 paid holidays annually 9. Sick leave 10.

Parental support:

Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12.

Voluntary benefits:

Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations.

NOTE:

Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint. SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today's cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today's most pressing threats. The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint's policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities. It is SailPoint's policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986. Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities: Filing a complaint; Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or Exercising any other right protected by section 503, VEVRAA or their implementing regulations. SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business. SailPoint's affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program's specific obligations, and document actions taken to comply with these obligations.