Administrative Assistant & Social Media Coordinator

Administrative Assistant & Social Media Coordinator Midtown Plumbing, LLC is seeking a creative, organized, and dependable team member to join our privately owned Raleigh plumbing office. This role combines customer service, office coordination, and social media content creation to help support daily operations and grow the online presence of a trusted local company. We're looking for someone who enjoys communicating with customers, staying organized in a fast-paced environment, and creating engaging social media content that reflects our brand and community presence. Key Responsibilities Provide friendly, professional customer service by phone and email Answer incoming calls, schedule appointments, dispatch technicians, and coordinate daily routes Follow up calls with customers regarding estimates and appointments Create, edit, and manage social media content across company platforms Monitor online engagement and maintain a positive company presence Assist with marketing efforts, sponsorships, and promotional materials Maintain office records and support daily administrative operations Collect overdue payments and prepare bank deposits Help maintain a clean, organized, and professional office environment (light routine office cleaning). Qualifications Strong customer service and communication skills Experience with social media platforms and content creation Organized, detail-oriented, and comfortable multitasking Ability to work independently and as part of a team Ability to sit for extended periods of time Valid driver's license and reliable transportation Ability to pass a background check and maintain a clean driving record High school diploma or GED required Preferred Qualifications Experience with ServiceTitan Previous office administration or scheduling experience Experience creating photo, video, or graphic content for social media Job Type Full-time or Part-time Benefits 401(k) 401(k) matching Health insurance Paid time off Schedule Monday-Friday Work Location In person,

Raleigh, NC Pay:

From $19.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Retirement plan

Education:

High school or equivalent (Required)

License/Certification:

Drivers License (Required) Ability to

Commute:

Raleigh, NC 27616 (Required)

Work Location:

In person