Digital Content Specialist (.60-1.0 FTE) (NY HELPS)

LOCATION

Engagement & Development Services - 900 Watervliet-Shaker Road

BASIC FUNCTION

This is professional communications work with responsibility for developing and implementing a digital communications strategy for school district or BOCES programs in all digital platforms including web applications, intranets, document sharing and standards, social medial and other multi-media platforms. Incumbents may design and produce educational, informational and promotional materials including publications, multimedia and video products to support the mission of the school district or BOCES. Incumbent works collaboratively with other communications staff to enhance the mission of publicizing and distributing information about school district or BOCES news, events, programs, services and facilities. Employees in this class maintain close contact and cooperate with policy-making officials, school staff, local media representatives and the public. Work is performed independently in accordance with established policies and practices. Supervision of program projects and activities may be required. Does related work as required.

RESPONSIBILITIES

Plans, develops and produces a wide range of digital content strategies and materials for both internal and external audiences, including but not limited to web content, multimedia graphics, audio and digital media, video design and social media strategy. Establishes and maintains social media presence across various channels by creating, publishing and maintaining video, text and image content. Works with appropriate school district and/or BOCES staff to ensure digital content is consistent with subsequent communications strategies and plans. Works closely with school district and/or BOCES administrators and staff to assess digital content needs, opportunities and strategies. Establishes and maintains project production schedules. Evaluates emerging digital communication tools, such as new social media platforms, and makes recommendations on adding these tools to school district/BOCES digital content strategy. Collects and confirms data from within and outside the school district and/or BOCES by conducting interviews, attending events, visiting facilities and reviewing subsequent communications materials. Monitors and tracks feedback related to school district/BOCES programs and initiatives in digital environments and posts appropriate response. Captures and analyzes social and digital media metrics and communicates any issues that require attention to school district and/or BOCES administrators. Maintains familiarity with school district budgets, student testing and achievement data and/or other complex information related to school programs, policies and operations. Attends meetings and maintains records of information released. Good knowledge of the principles and practices of digital content, including video production and storytelling. Good knowledge of the operation and uses of a variety of sophisticated audio and visual media production equipment. Good knowledge of the methods and techniques of design and development of video, audio and multi-image sound/slide programs. Good knowledge of various digital media sources for dissemination of information. Good knowledge of social media platforms and optimization. Good knowledge of English usage, spelling, punctuation and grammar. Ability to conceptualize and create concepts and scripts for digital media projects and coordinate project to completion. Ability to read, interpret, analyze and summarize complex written documents. Ability to establish and maintain effective working relationships with others. Ability to express oneself effectively in both oral, written and digital form. Physical condition commensurate with the demands of the position. Job Qualifications Graduation from a regionally accredited or New York State registered college or university with a Bachelor's degree and two (2) years of paid experience in broadcast video journalism, digital media/content management, public relations or digital communications; OR, Graduation from a regionally accredited or New York State registered college or university with an Associate's degree and four (4) years of paid experience in broadcast video journalism, digital media/content management, public relations or digital communications. The selected applicant will be subject to a fingerprint-supported criminal history background check in accordance with SAVE Legislation effective July 1, 2001. Candidates will not have to take an exam for this title . This is a NY HELP (Hiring Emergency Limited Placement) Program designated title. NY HELP is a temporary program designed to help local government employers address current staffing issues. Traditionally, the titles filled under the NY HELP Program required job candidates to compete in a competitive exam to be considered for employment. For the duration of the program, this title will be classified as non-competitive and categorized as a HELP Program position. At the close of the program, this position will revert to competitive class status. Employees occupying positions filled through the HELP Program will be granted competitive class status without the need to participate in a competitive exam.

Civil Service Title:

Digital Content Specialist Job Number:

2026-249