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Social Media Specialist
Job
Liaison Creative + Marketing
Remote
Full-Time
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62
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Job Description
Fully remote role that is part community manager, part social media specialist with a leading cybersecurity company. Execute the team's social media strategy developed by the Social Media & Content Manager. Manage day-to-day publishing across the company's social media channels and respond to the community. Create and publish social media content using Sprinklr, LinkedIn and YouTube. Manage the publishing process to ensure content is delivered accurately and on schedule. Optimize YouTube posts with appropriate copy, SEO, and emerging AI/LLM content considerations. Monitor social channels and respond to customer comments. Help build and support a customer engagement (CX) program across social channels. Collaborate with editorial, communications, and marketing teams to distribute company stories across multiple channels. Assist in developing repeatable publishing workflows and content management processes as the team grows. 2-4 years managing professional social media channels and working with corporate blogs or editorial content and experience in a Social Media Specialist role Highly skilled with social tools with a preference for Sprinklr Background managing LinkedIn and YouTube content for a B2B organization. Comfortable engaging with online communities and customer conversations. Hands-on content publishing and scheduling across multiple digital channels. Experience writing or adapting copy for social media posts. Content and SEO optimization skills. Strong organizational skills with attention to publishing accuracy and deadlines. Interest in how AI and large language models are changing content discovery and search.