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Job Description
REMOTE LIVE CHAT AGENT
at Craig Sanborn
REMOTE LIVE CHAT AGENT
at Craig Sanborn in Saint Paul, Minnesota Posted in about 5 hours ago.
Type:
work-from-home
Job Description:
REMOTE LIVE CHAT AGENT
As a Remote Live Chat Agent, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service. Responsibilities Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Assist customers with troubleshooting issues and provide accurate solutions. Process orders, amendments, and returns efficiently. Escalate unresolved issues to senior staff when necessary. Provide feedback to improve customer service processes. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Training & Development Work From Home resumes to csanborn@convergenorthcentral.org recblid 3ch5cxxht7xbpfmmdg8ox1gp9wfgor