Mechanical Claims Adjuster

Mechanical Claims Adjuster 5200 Metcalf Ave, Mission, KS 66202 $25

• $29 an hour
• Full-time $25
• $29 an hour

•

Full-time Title:

Automotive Mechanical Claims Adjuster Overview:

MPP Company, as a leader in the industry, provides a comprehensive selection of extended warranty services and other automotive protection plans designed to give our customers the best buying and ownership experience. We provide vehicle service contracts (frequently referred to as extended warranties), maintenance contracts, paintless dent repair, lease wear coverage and more.

Responsibilities:

• Duties include authorizing parts and labor cost for mechanical repairs to automotive vehicles
• Communicate via telephone and/or email with customer base
• Responsible for the entire customer service experience
• Advise customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications
• Effectively communicate to the customer the timeline of repair and maintenance
• Establish and maintain strong positive working relationships and loyalty with customers to encourage repeat and referral business allowing for long-term clientele
• Maintain strong Customer Service Index (CSI) rating as set by management
• Other duties may be assigned

Qualifications:

• Minimum high school diploma or GED equivalent required
• Automotive trade school training and education preferred
• At least six months to one year automotive industry or related experience and/or training
• Broad knowledge of new vehicle technologies would be a plus
• Excellent customer service skills
• Ability to be analytical and multi-task
• Ability to work with little supervision
• Self-motivated enthusiastic presence in a team environment
• Strong written and communication skills
• Working knowledge of Microsoft Office
• Consistent and stable work history
• Valid driver's license and clean driving record
• Professional appearance and work ethic
• All potential employees must pass pre-employment testing to include a background check and drug screen

BENEFITS

• Competitive earning and overtime potential
• Fast paced work environment
• Paid training and development
• Career growth opportunities with management potential
• Medical and dental coverage available 2 month period
• Paid vacation
• 401(k) Company location: 5200 Metcalf Ave Overland Park, KS 66202' '

Work Remotely No Job Type:

Full-time Pay:

$25.00

• $29.

00 per hour Expected hours: No less than 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Parental leave Referral program Vision insurance

Schedule:

8 hour shift Overtime Weekends as needed

Education:

High school or equivalent (Preferred)

Work Location:

In person