Medical Front Desk Receptionist- Weekend availability and Spanish/English required

Medical Reception Reports to:

Office Manager FLSA Status:

Non-Exempt Job Summary:

Responsible for greeting patients, creating and updating patient and insurance information in the electronic health record, verifying and analyzing health insurance benefits, explaining payment policies and billing/collections processes, generating charge ticket information, accepting, posting, scheduling follow-up appointments.

Primary Job Duties:

•Must be bilingual English/Spanish • Weekend availability  Greet, check-in and check out and provide general assistance to patients.  Obtain demographic and financial information and enter into electronic health record.  Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.  Determine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility.  Confirm that the patient understands physician instructions and financial responsibility is settled before patient leaves.  Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.  Answer telephone, take messages and return voicemails.  Perform clerical tasks as required.

Job qualifications:

 High school diploma or equivalent  Medical billing experience and a familiarity with basic medical terminology preferred.  Ability to work independently and with the public in a high-pressure environment.  Ability to escort or transport patient by wheelchair when appropriate.  Ability to work scheduled shifts including day and weekend hours as needed.  Basic computer skills.  Pass criminal background check  Accurately process money transactions  Detail oriented with excellent interpersonal communication skills.

Pay:

$17.00 - $20.00 per hour Application Question(s): The position is for 2 days a week and every weekend.

Experience:

Medical receptionist: 1 year (Required)

Language:

Bilingual- English and Spanish (Required)

Work Location:

In person