MEDICAL OFFICE ASSISTANT - OFF SITE

Oneida Health is seeking a Full-Time Medical Office Assistan t for our Camden Pediatrics Office. This role is a dynamic blend of clinical and administrative responsibilities. The ideal candidate will thrive in a customer-centric environment, showcasing both independence and teamwork. While medical experience is a plus, a customer service attitude is essential.

Key Responsibilities:

Engage with patients in person and over the telephone with a customer service-oriented approach. Collect and record patient data with keen attention to detail. Address the needs of patients, visitors, co-workers, and the practice in a positive and timely manner. Demonstrate strong computer skills for efficient administrative tasks. Maintain a safe and hygienic environment for patients, adhering to infection prevention techniques. Assist providers with procedures and examinations. Perform treatments and procedures as directed. Reassure patients about wait times, giving priority to acutely ill patients. Maintain accurate medical records. Check equipment and stock supplies as needed. Place supply and pharmacy orders as required. Facilitate and execute physician orders as directed. Coordinate and schedule referrals and surgeries. If you are a motivated and detail-oriented individual with a passion for delivering excellent patient care, we invite you to join our team at Oneida Health. Your contributions will play a crucial role in providing exceptional service to our patients and supporting the success of our Pediatric practice.

Education:

High School Diploma or equivalent (Required)

Certifications:

Certified Medical Assistant (Preferred)

Experience:

Medical Office:

1 year (Preferred)

Computer Skills:

1 year (Required)

Required Skills and Abilities:

Exceptional customer service attitude. Strong observational and communication skills. Ability to work both independently and collaboratively in a team. Detail-oriented and organized.

Physical Requirements:

Ability to stand, sit, or move for extended periods. Manual dexterity for computer and administrative tasks. Ability to lift, push, or pull light to moderate loads.