Medical Receptionist

Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the welcoming face of our practice, ensuring smooth daily operations at the front desk. Your energetic approach and excellent organizational skills will help create a positive experience for patients while supporting the clinical staff with administrative tasks. This position offers an exciting opportunity to be part of a fast-paced healthcare environment where your contributions directly impact patient care and office efficiency. Responsibilities Greet patients warmly, verify their appointment details, and assist with check-in and check-out processes using Electronic Health Record (EHR) systems such as Epic, Meditech, or Athenahealth. Manage patient scheduling efficiently, coordinating appointments across multiple providers and specialties. Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification to ensure accurate billing processes. Collect and document patient information accurately, review medical records, and update electronic health records with detailed notes on care plans and documentation review. Answer multi-line phone systems with professionalism, providing exceptional patient service and directing calls appropriately. Assist with medical billing and coding tasks, including CPT coding, ICD-10/ICD-9 coding, and medical collection procedures to support accurate reimbursement. Maintain organized filing systems for medical records, ensure compliance with HIPAA regulations, and uphold confidentiality standards at all times. Requirements Proven experience as a Medical Receptionist or in a similar medical administrative support role within a clinic or healthcare setting. Strong knowledge of EMR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth; familiarity with dental office management software like Eaglesoft or Dentrix is a plus. Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing). Solid understanding of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, Medicare procedures, and health information management standards. Knowledge of HIPAA regulations to ensure patient privacy and data security. Exceptional phone etiquette combined with strong organizational skills for scheduling and documentation review. Bilingual abilities are highly desirable to serve diverse patient populations effectively. Previous clinic or dental office experience is preferred; familiarity with dental terminology and dental office software such as Dentrix or Eaglesoft is advantageous. Ability to handle multiple priorities efficiently in a fast-paced environment while maintaining attention to detail. Join our team where your enthusiasm fuels our mission to deliver outstanding patient care! We are committed to fostering a supportive workplace that values your expertise in medical administration while offering opportunities for growth within the healthcare industry. All positions are paid roles dedicated to empowering you to succeed in your career journey!

Pay:

$23.56 - $24.00 per hour

Benefits:

Health insurance Paid time off

Work Location:

In person