Medical Receptionist

Overview We are seeking a detail-oriented and professional Medical Receptionist to join our healthcare team. The ideal candidate will provide exceptional administrative support, ensure smooth front desk operations, and facilitate effective communication between patients and medical staff. This role requires a strong understanding of medical office procedures, familiarity with electronic health record (EHR) systems, and excellent patient service skills. Bilingual abilities and clinic experience are highly valued to enhance patient interactions and support diverse populations. Duties Greet patients warmly and manage patient check-in and check-out processes efficiently Verify insurance coverage, perform insurance verification, and handle billing procedures including medical collection activities Schedule appointments using eClinicalWorks Maintain accurate and up-to-date medical records and documentation review in compliance with HIPAA regulations Assist with intake procedures, including collecting patient information and updating health histories Manage multi-line phone systems with professional phone etiquette, directing calls appropriately Process payments and co-pays, ensuring accurate documentation of transactions Support medical coding activities including

CPT, ICD-9, ICD-10

coding for billing purposes Facilitate communication between patients and healthcare providers regarding care plans and follow-up appointments Ensure filing of medical records, documentation review, and proper management of health information systems Perform clerical duties such as data entry, typing (including 10 key typing), filing, and maintaining office supplies Experience Prior clinic or medical office experience preferred, especially in a front desk or administrative support role Familiarity with EMR/EHR systems such as eClinicalWorks Knowledge of medical terminology, HIPAA compliance standards, ICD coding (ICD-9/ICD-10), CPT coding, and medical billing practices Experience with insurance verification processes and Medicare procedures is advantageous Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software Excellent customer service skills with the ability to handle multi-line phone systems professionally Bilingual abilities are a plus to effectively serve diverse patient populations • This position offers an opportunity to be an integral part of a dedicated healthcare team while developing your skills in medical administration. We value professionalism, attention to detail, and a compassionate approach to patient care.

Job Type:

Part-time Pay:

$20.00 - $23.00 per hour Expected hours: 28 per week

Work Location:

In person