Medical Referral Coordinator 20/hour

To Apply for this Job Click Here Medical Referral Coordinator Our Referral Coordinators serve as the initial point of contact for OC patients/healthcare facilities for all incoming referral needs.

Responsibilities:

Manage the referral process from receiving referral to follow-up communication for all in-coming referrals. This process includes transcribing incoming referrals, contacting patients to schedule appointments, working from the EPIC application work queues and other incoming referral sources. Team member will be required to research potential referral sources, communicate with referring practices and/or providers and track referrals through the entire referral process. Referral coordinators will coordinate referrals between all location sites at practice by checking all FAX folders and following all referral processes. Team members will be responsible for inbound and outbound calls, ensuring that all calls are handled in a timely, courteous manner, and that patient appointing follows all clinic policies. Ensure that all referral documentation is accurate and up to date Experience required: One year experience in call center/medical setting involved with in -bound calls, scheduling, patient flow, and patient care. Prior, direct experience in fast paced customer service setting required. Experience as MAA, MOA, Unit Secretary, EMT, or other healthcare certification, preferred. Prior experience with EPIC software

Preferred Skills:

Ability to learn proprietary software applications Knowledge of medical terminology preferred Skill in telephone procedures

A1458348CLT

_1778250052 To Apply for this Job Click Here